CTT Express is the express parcel delivery company of the CTT Group, a prominent postal and logistics operator with a history dating back to 1520 in Portugal. CTT Express itself boasts over 50 years of experience in the Iberian express transport market, establishing itself as a leading player in Portugal and Spain. It operates with a strong focus on express transportation across the Iberian Peninsula, leveraging a robust infrastructure and extensive network.
CTT Express provides a comprehensive range of express delivery solutions for both businesses (B2B) and individual customers (B2C). Key services include national and international parcel delivery, focusing on speed, security, and reliability. They offer various options such as urgent deliveries, scheduled deliveries, collection points (Ponto CTT / Ponto Citypak), and reverse logistics. Their extensive network includes numerous contact points across the Iberian Peninsula and beyond, facilitating efficient parcel movement and ensuring parcels reach their destination quickly and safely.
Tracking a CTT Express package is straightforward, with multiple options available to monitor shipment progress.
Tracking your CTT Express package is simple and efficient. To use the Synctrack platform:
For inquiries regarding CTT Express tracking or other services, contact can be made through the following channels:
CTT Express operates primarily across the Iberian Peninsula, with main operational centers located in Portugal and Spain.
A CTT Express tracking number is a unique code assigned to each package, allowing customers to monitor its journey from dispatch to delivery. It typically consists of a combination of letters and numbers. This number is usually provided by the sender or retailer after the shipment has been dispatched.
Delivery times for CTT Express vary depending on the service selected and the destination. National deliveries within the Iberian Peninsula often take 1-2 business days for express services. International deliveries can take longer, typically 3-7 business days or more, depending on the destination country and customs procedures.
If the CTT Express tracking status does not update for an extended period, it could indicate a delay, a scanning issue, or that the package is in transit between major hubs. It is advisable to wait for at least 24-48 hours for updates. If the status remains unchanged after this period, contacting CTT Express customer service with the tracking number is recommended for further investigation.
Changing the delivery address or time for a CTT Express package after it has been dispatched can be challenging and depends on the specific service and the package’s current status. Some services may offer options for redirecting or rescheduling through their online portal or by contacting customer service. It is best to reach out to CTT Express directly as soon as possible to inquire about available options.