DTD

DTD Express

DTD Express is a 100% Mexican company specializing in logistics services, with a particular focus on last-mile delivery for e-commerce. Since its inception, DTD has positioned itself as a crucial partner for online businesses by offering efficient, secure, and technologically advanced solutions. Their mission is to be the most efficient last-mile logistics solution for e-commerce in the market, aiming to simplify delivery processes and ensure customer satisfaction.

DTD’s services are designed to meet the dynamic needs of the e-commerce sector, emphasizing speed, reliability, and real-time visibility. They leverage technology to enhance every step of the delivery process, from collection to final delivery. The company values trust, responsibility, innovation, and teamwork, which are foundational to their operations and customer relationships. Their expertise lies in handling packages from the initial collection point through to the final recipient, ensuring a seamless experience.

DTD Express offers a comprehensive suite of services primarily covering Mexico City and the Metropolitan Area. These services include:

• Home Delivery (Entrega a Domicilio): Providing door-to-door delivery with options for scheduled deliveries, same-day, and next-day services. This includes real-time tracking and proof of delivery.
• Package Collection (Recolección de Paquetería): Facilitating the pickup of packages from various origin points.
• Distribution and Warehousing (Distribución y Almacenaje): Offering specialized solutions for e-commerce inventory management and distribution.
• Reverse Logistics (Logística Inversa): Managing the efficient handling of returns and product exchanges.

Their commitment to efficiency and customer satisfaction makes DTD Express a notable entity in the Mexican logistics landscape for e-commerce.

How to Track DTD Packages

Tracking a DTD package is designed to be straightforward, offering several methods for users to stay updated on their shipment’s progress.

1. Via the Official DTD Express Website:
   The most direct way to track a DTD package is through their official website.

   • Visit the DTD Express Mexico website at http://www.dtdexpress.mx/.
   • Locate the “Rastrea tu envío” (Track your shipment) section, typically prominent on the homepage.
   • Enter your unique DTD tracking number (Número de guía) into the designated field.
   • Click the “Rastrear” (Track) button to view the current status and detailed journey of your package.

2. Via Synctrack Tracking Tool:
   Synctrack provides a convenient platform for tracking DTD packages alongside various other couriers.

   • Obtain your DTD tracking number, which is typically provided by the sender.
   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input your DTD tracking number into the designated tracking field.
   • Click the “Track” button to access the tracking details of your shipment.

Currently, the DTD Express website primarily offers tracking via their online portal. There are no prominent indications of tracking options via mobile application or text message services directly on their platform.

What is DTD Tracking Contact Number

For inquiries regarding DTD tracking or any other service-related questions, DTD Express provides direct contact channels:

• Phone Number: +52-55 5510 2065
• Email Address: [email protected]
• Office Location: Calle de Mier y Pesado 225, Col. Del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, México.

These contact details are the official channels to reach DTD Express for support.

FAQs about DTD Tracking

Here are some frequently asked questions regarding DTD tracking:

1. How can a DTD package be tracked?
   DTD packages can be tracked directly through the official DTD Express website (http://www.dtdexpress.mx/) by entering the tracking number in the “Rastrea tu envío” section, or by using a universal tracking tool like Synctrack (https://synctrack.io/couriers/).

2. What should be done if the DTD tracking number is not working?
   If a DTD tracking number does not yield results, first verify that the number has been entered correctly without any typos. Ensure that sufficient time has passed since the package was dispatched for the tracking information to be updated in the system. If the issue persists, it is advisable to contact the sender to confirm the correct tracking number or reach out to DTD customer service at +52-55 5510 2065 or [email protected] for assistance.

3. What do different DTD tracking statuses mean?
   Common DTD tracking statuses include:

   • “En Tránsito” (In Transit): The package is currently moving through the DTD network towards its destination.
   • “En Reparto” (Out for Delivery): The package has left the local distribution center and is on its way for final delivery.
   • “Entregado” (Delivered): The package has successfully reached the recipient.
   • Other statuses may indicate package collection, arrival at a facility, or potential exceptions.

4. How long does DTD delivery usually take?
   DTD delivery times can vary based on the specific service chosen (e.g., same-day, next-day) and the destination within their coverage area (Mexico City and Metropolitan Area). For precise delivery estimates, refer to the service details provided at the time of shipping or contact DTD customer service.

5. Does DTD offer international tracking?
   DTD Express primarily focuses on last-mile logistics and distribution within Mexico City and the Metropolitan Area. As per their services and coverage, they specialize in national and local deliveries within this region, rather than direct international shipping or tracking.