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EChain Tracking Information

EChain Co., Ltd. (株式会社イーチェン) is a logistics company established in April 2021 in Japan. The company positions itself as a crucial bridge for global commerce, aiming to streamline and simplify international trade for businesses. EChain primarily focuses on providing comprehensive e-commerce logistics solutions, supporting companies looking to expand their operations overseas, particularly between Japan and other countries.

Their core services encompass:

  • International Logistics Solutions: EChain offers a full spectrum of international logistics services, including air and sea freight. The objective is to provide efficient and cost-effective solutions for cross-border e-commerce, managing the movement of goods globally.
  • Warehousing and Fulfillment: The company provides dedicated warehousing services tailored for e-commerce businesses. This includes precise inventory management, order picking, packaging, and shipping, ensuring that products are handled efficiently before dispatch.
  • E-commerce Support: EChain assists businesses with the complexities of international e-commerce. This support extends to navigating customs clearance procedures and managing last-mile delivery, making the entire global shipping process smoother for their clients. Their services are designed to act as a complete logistics partner, especially for shipments originating from Japan.

How to Track EChain Packages

Tracking an EChain package can be accomplished through a few straightforward methods:

  1. Via the Official EChain Website:
    The most direct way to track an EChain shipment is by visiting their official website. On the homepage of https://www.echainjp.com/, a designated area for tracking is available. Users need to locate the "追跡番号入力" (Tracking Number Input) field, enter their EChain tracking number, and then click the "追跡" (Track) button to retrieve the latest status updates for their package.
  2. Via Synctrack Tracking Tool:
    Synctrack provides a convenient way to track various couriers, including EChain. To track an EChain package using Synctrack:
    • Obtain the EChain tracking number provided by the sender.
    • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
    • Enter the EChain tracking number into the specified tracking field.
    • Click the “Track” button to view the detailed tracking information and progress of the EChain shipment.

Currently, the EChain official website does not explicitly mention tracking via a dedicated mobile application or text message services.

EChain Tracking Contact Information

For inquiries regarding EChain tracking or other services, customers can reach out using the following contact details:

  • Email: [email protected]
  • Phone Number: 03-6811-1377
  • Office Location:
    Nihonbashi Yoshizumi Building 3F,
    1-11-5 Nihonbashi Horidome-cho,
    Chuo-ku, Tokyo, Japan

FAQs About EChain Tracking

Here are some frequently asked questions concerning EChain tracking:

How can an EChain package be tracked?

EChain packages can be tracked directly on the official EChain website (https://www.echainjp.com/) by entering the tracking number in the designated field, or through third-party tracking platforms like Synctrack (https://synctrack.io/couriers/).

What types of services does EChain offer?

EChain specializes in international logistics solutions, including air and sea freight, warehousing and fulfillment services (inventory management, picking, packing, shipping), and comprehensive e-commerce support (customs clearance, last-mile delivery) for cross-border trade, particularly from Japan.

What if an EChain tracking number shows no information or is invalid?

If an EChain tracking number appears invalid or shows no updates, it is recommended to contact EChain customer support directly. Provide the tracking number and any relevant shipment details to assist their team in investigating the issue.

Does EChain provide international shipping?

Yes, EChain’s primary focus is on international logistics solutions and supporting cross-border e-commerce. They handle international shipments via air and sea freight, acting as a bridge for global commerce.

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