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ExPlus Tracking Information

ExPlus, officially known as Shenzhen Excellent Global Logistics Co., Ltd., was established in 2011. As a professional international logistics service provider, ExPlus focuses on providing comprehensive and efficient cross-border e-commerce logistics solutions. The company’s core mission is to offer safe, fast, and cost-effective logistics services tailored for the evolving global e-commerce market.

ExPlus offers a diverse range of international logistics services designed to meet various shipping needs. These services typically include:

  • International Express: Fast and reliable global courier services.
  • International Dedicated Line (Special Line): Optimized routes and services for specific regions, often providing a balance of speed and cost.
  • International Air Freight: Air cargo solutions for bulk shipments and time-sensitive deliveries.
  • International Sea Freight: Ocean shipping services for large volume or less urgent cargo.
  • Overseas Warehousing: Solutions for storage and fulfillment in international markets, supporting efficient distribution.

ExPlus aims to be a one-stop logistics partner, utilizing its professional team, advanced logistics systems, and extensive network to facilitate global trade for its clients. Their commitment lies in ensuring the smooth and efficient transit of goods across borders.

How to Track ExPlus Packages

Tracking ExPlus packages is straightforward, with multiple methods available to monitor the status of a shipment.

  1. Via the Official ExPlus Website:

    The primary method for ExPlus tracking is through their official website, https://www.explus56.com.

    • Navigate to the ExPlus homepage.
    • Locate the tracking inquiry field, often prominently displayed.
    • Enter your tracking number into the designated box.
    • Click the “Track” or “Query” button to view the latest status and detailed tracking history of your package.
  2. Via Synctrack Tracking Tool:

    Synctrack provides a convenient platform for tracking various couriers, including ExPlus.

    • Obtain your ExPlus tracking number, which is typically provided by the seller or sender.
    • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
    • Input your ExPlus tracking number in the designated tracking field.
    • Click the “Track” button to access the tracking details of your shipment.
  3. Other Potential Methods:

    While not explicitly detailed as alternative tracking methods on the website, some logistics companies also offer:

    • Customer Service Inquiry: Contacting ExPlus customer service directly with your tracking number can provide detailed updates.
    • WeChat Official Account: Some Chinese logistics companies offer tracking services via their official WeChat accounts.

What is ExPlus tracking contact number

For direct inquiries regarding ExPlus tracking or other services, customers can reach out through the following contact details:

  • Contact Phone:
    • Domestic Line: +86-0755-23098255
    • International Line: +86-0755-23098255 (Note: Both numbers appear to be the same).
  • Email Address: [email protected]
  • Office Location:
    Room 201, Building C, Fengtai Technology Park, No. 37 Dayang Road, Xixiang Street, Bao’an District, Shenzhen, China.

FAQs about ExPlus tracking

  1. How do I find my ExPlus tracking number?

    The ExPlus tracking number is typically provided by the seller or the sender of the package. It is usually included in the shipping confirmation email, on the shipping label, or within the order details on the e-commerce platform where the purchase was made.

  2. What should be done if an ExPlus tracking number is not working?

    If the ExPlus tracking number is not working, first ensure the number was entered correctly without any typos. It is also possible that tracking information may take 24-48 hours to appear after the shipment has been dispatched. If the issue persists after this period, it is advisable to contact the sender to verify the tracking number or reach out to ExPlus customer service for assistance.

  3. What are common ExPlus tracking statuses and what do they mean?

    Common ExPlus tracking statuses indicate the progress of a package. Examples include:

    • “In Transit” / “Shipped”: The package has been dispatched and is on its way.
    • “Arrived at Sorting Center” / “Processed at Facility”: The package has reached a logistics hub for sorting or further processing.
    • “Out for Delivery”: The package is with a local courier and is expected to be delivered soon.
    • “Delivered”: The package has successfully reached its destination.
    • “Delivery Attempted”: Delivery was attempted but unsuccessful, usually with instructions for re-delivery or pickup.
  4. How long does ExPlus delivery typically take?

    ExPlus delivery times vary significantly based on the chosen service (e.g., International Express, Special Line, Air Freight, Sea Freight), the origin and destination countries, customs clearance procedures, and unforeseen circumstances. Specific delivery estimates are usually provided at the time of shipment, but it is best to refer to the service details provided by the sender or ExPlus directly for accurate timelines.

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