FAN Courier Tracking Information

FAN Courier is recognized as the leader in the Romanian courier market. Established in 1998 by Felix Pătrășcanu, Adrian Mihai, and Neculai Mihai, the company has grown significantly from its modest beginnings to become a dominant force in the logistics and express delivery sector in Romania. FAN Courier prides itself on its extensive nationwide coverage, facilitating millions of deliveries annually.

The company’s core principles revolve around responsibility, trust, and experience, aiming to provide high-quality, innovative services. FAN Courier offers a comprehensive range of services tailored for both individual and business needs, including:

• Standard National Courier: Express delivery services across Romania.
• Standard International Courier: Shipments to over 200 countries worldwide.
• Collect Point: A network of designated locations for package pick-up and drop-off.
• FANbox: Automated locker solutions for convenient package collection and sending.
• Logistics Solutions: Comprehensive services including warehousing and e-fulfillment.
• e-Box: Specialized solutions for cash on delivery (COD) services.
• Same Day Delivery: Expedited delivery options, including FANbox to FANbox services within the same city.
• Click & Collect: Solutions integrated with retail operations.
• Return Service: Streamlined processes for product returns, particularly for e-commerce.
• Palette Courier: Services for larger, palletized shipments.

How to Track FAN Courier Packages

Tracking a FAN Courier package is a straightforward process, with several convenient methods available to monitor the status of a shipment.

1. Via the Official FAN Courier Website:

The most common method to track a FAN Courier shipment is directly on their official website.

• Visit the FAN Courier official website at https://www.fancourier.ro/.
• Locate the prominently displayed tracking field, usually labeled “Urmărește AWB” (Track AWB) or similar, on the homepage.
• Enter your AWB (Air Waybill) number into the designated field. This unique tracking number is provided by the sender.
• Click the “Track” or “Urmărește” button to view the real-time status and history of your package.

2. Using the Synctrack Tracking Tool:

FAN Courier tracking can also be performed efficiently using multi-carrier tracking platforms like Synctrack.

• Ensure the FAN Courier tracking number (AWB) has been obtained from the sender.
• Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Input the FAN Courier tracking number into the tracking field provided on the platform.
• Click the “Track” button to access the comprehensive tracking details of the FAN Courier shipment.

3. Through the FAN Courier Mobile Application:

FAN Courier offers a dedicated mobile application for both iOS and Android devices. The app allows users to track packages, manage deliveries, and access various courier services directly from their smartphone. The application can be downloaded from the respective app stores, with links often available on the FAN Courier website.

4. Via a Client Account:

For frequent users and businesses, logging into a personal client account on the FAN Courier website provides a centralized dashboard to view and manage all outgoing and incoming shipments, making tracking multiple packages convenient.

FAN Courier Tracking Contact Details

For inquiries related to FAN Courier tracking or other services, customers can reach out via the following contact information:

• Contact Phone Number: +4021 9336 (General Customer Relations Department)
• Email Address: [email protected]
• Headquarters Office Location: Str. Sângerului nr. 22, Jilava, jud. Ilfov, Cod Poștal 077135, România.

FAQs about FAN Courier Tracking

How do I get my FAN Courier tracking number (AWB)?

The AWB number is typically provided by the sender of the package at the time of shipment. It is a unique identifier essential for tracking your FAN Courier package.

What should I do if my FAN Courier tracking status isn’t updating?

If the tracking status has not updated for an extended period, it is advisable to first wait for a reasonable amount of time (e.g., 24-48 hours) as updates can sometimes be delayed. If the issue persists, contact FAN Courier’s customer service using the provided contact details with your AWB number for assistance.

Can I change the delivery address or date for my FAN Courier package?

In some cases, it may be possible to modify delivery details such as the address or date. It is recommended to contact FAN Courier’s customer service as soon as possible with your AWB number to inquire about the feasibility of such changes, as options may vary depending on the package’s current status and location.

What if my FAN Courier package is delayed or lost?

For delayed or potentially lost FAN Courier packages, initiate an inquiry with FAN Courier’s customer service immediately. Provide your AWB number and any relevant details. They will investigate the shipment’s status and provide further instructions or solutions.