G-BILLION

G-BILLION Tracking Information

G-BILLION, officially known as Shenzhen Egdian Technology Co., Ltd. (EG-DEX), is a comprehensive global cross-border e-commerce logistics solution provider. Established in 2013, G-BILLION focuses on integrating various logistics resources to offer efficient and reliable services for cross-border e-commerce businesses.

The company’s core mission revolves around providing professional, efficient, and cost-effective international logistics solutions. G-BILLION leverages its expertise in customs clearance, transportation, and warehousing to facilitate seamless global trade.

Key Services Offered by G-BILLION:

• Global Special Line Logistics Services: This involves dedicated air and sea routes for e-commerce parcels, ensuring timely delivery to various international destinations.
• Global FBA First Leg Services: G-BILLION assists e-commerce sellers with shipping their goods directly to Amazon FBA (Fulfillment by Amazon) warehouses worldwide, utilizing both air and sea freight options.
• Overseas Warehousing Services: The company provides overseas storage solutions, including warehousing, order fulfillment, inventory management, and return processing, helping businesses manage their international supply chains more effectively.
• Air Freight Charter & Sea Freight: G-BILLION offers comprehensive air and sea freight services, catering to both full container load (FCL) and less than container load (LCL) shipments, as well as full or partial cargo charters for larger volumes.
• Logistics System Development: G-BILLION has developed its own logistics management system to streamline operations, enhance tracking capabilities, and improve overall service efficiency.

G-BILLION’s operations are designed to support the rapidly growing demands of international e-commerce, offering end-to-end logistics solutions from origin to final destination.

How to Track G-BILLION Packages

Tracking your G-BILLION package is straightforward, with multiple options available to keep you informed about your shipment’s journey.

1. Via the Official G-BILLION Website:

   • Visit the official G-BILLION website at https://web.eg-dex.com/.
   • On the homepage, locate the “Parcel Tracking” or “Logistics tracking” search bar. This is usually prominently displayed.
   • Enter your G-BILLION tracking number into the designated field.
   • Click the “Track” or search button to view the real-time status and history of your shipment.

2. Via Synctrack Tracking Tool:

   • Tracking your G-BILLION package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your G-BILLION tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

While the official website and Synctrack are primary methods, G-BILLION also utilizes its self-developed logistics management system, which may offer further integration options for business clients. However, public-facing options like app or text message tracking are not explicitly advertised on their main website.

G-BILLION Tracking Contact Number

For inquiries regarding G-BILLION tracking or other services, you can reach out to their customer support using the following contact details:

• Phone Number: +86 0755-23093973
• Email Address: [email protected]

Office Location:
Room 205-207, Building 1, No. 1004, Guangming Road, Gongming Street, Guangming District, Shenzhen City, Guangdong Province, China.

These contact details are consistently available on the official G-BILLION website, providing direct access to their support team for any tracking-related concerns or general assistance.

FAQs about G-BILLION Tracking

1. What is a G-BILLION tracking number?
   A G-BILLION tracking number is a unique identifier assigned to your package when it is shipped with G-BILLION. This number allows you to monitor the real-time progress and status of your shipment from dispatch to delivery.

2. My G-BILLION tracking number is not working or showing updates. What should I do?
   If your G-BILLION tracking number is not yielding results or showing updates, first ensure you have entered the number correctly. It can sometimes take up to 24-48 hours for new tracking information to appear in the system after the package has been handed over to the carrier. If the issue persists beyond this period, it is advisable to contact the sender to verify the tracking number or reach out to G-BILLION customer service directly with your shipping details.

3. How long does G-BILLION delivery typically take?
   The delivery time for a G-BILLION package varies significantly depending on the specific service used (e.g., special line, FBA first leg, air freight, sea freight), the origin and destination countries, customs clearance processes, and unforeseen circumstances. For precise delivery estimates, refer to the service agreement with the sender or contact G-BILLION customer service with your tracking number.

4. What should I do if my G-BILLION package is delayed?
   If your G-BILLION package is experiencing unexpected delays, first check the tracking status for any updates or explanations provided. Delays can occur due to customs procedures, adverse weather conditions, logistical issues, or public holidays. If the delay is prolonged or the tracking information is not helpful, contact the sender for assistance, or directly reach out to G-BILLION customer service, providing your tracking number for investigation.