GLS (SI)

GLS (SI) Tracking Information

GLS d.o.o., operating as GLS Slovenia, is a significant player in the European parcel service industry and an independent entity within the extensive GLS Group network. Established in Slovenia in 2004 as a subsidiary of the GLS Group, the company has consistently focused on optimizing its services and expanding its network.

GLS Slovenia provides a reliable delivery service across Slovenia and throughout Europe, characterized by its commitment to quality, reliability, security, and transparent pricing. As part of the GLS Group, it leverages a robust European network that facilitates high-quality parcel services across over 40 countries. The company prioritizes sustainable development, implementing environmentally friendly practices within its operations.

GLS (SI) offers a comprehensive range of parcel services tailored for both national and international shipments:

• National Parcel Services: Reliable delivery solutions for parcels within Slovenia.
• International Parcel Services: Leveraging the GLS Group network, GLS Slovenia delivers parcels to numerous European countries and beyond.
• Value Added Services: These include specialized options such as FlexDeliveryService (offering flexible delivery choices for recipients), ShopReturnService (facilitating easy returns), and ExpressService for time-sensitive shipments.
• The services cater to both Business-to-Business (B2B) and Business-to-Consumer (B2C) clients, providing tailored logistics solutions.

How to Track GLS (SI) Packages

Tracking your GLS (SI) package is straightforward, with multiple options available to monitor your shipment’s journey.

Via the Official GLS (SI) Website

1. Visit the official GLS (SI) homepage at https://gls-group.eu/SI/en/home.
2. Locate the prominent “Track parcel” field, usually found on the main page.
3. Enter your GLS (SI) tracking number (also referred to as a parcel number) into the designated input box.
4. Click the “Track” button to view the current status and detailed tracking history of your shipment.

Via Synctrack Tracking Tool

1. To track your GLS (SI) package efficiently, utilize the Synctrack platform.
2. First, ensure you have your GLS (SI) tracking number, typically provided by the sender.
3. Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
4. Enter your GLS (SI) tracking number into the designated input field.
5. Click the “Track” button to view detailed information about your shipment’s status and progress.

GLS (SI) Tracking Contact Information

For inquiries regarding GLS (SI) tracking or other services, customers can reach out using the following contact details:

• Contact Phone: +386 1 500 11 50 (Customer Service)
• Email: [email protected]
• Office Location: GLS General Logistics Systems, logistične storitve d.o.o., Cesta v Prod 84, 1129 Ljubljana – Brod, Slovenia.
• Customer Service Operating Hours: Monday – Friday, 7:00 – 18:00.

FAQs About GLS (SI) Tracking

1. What is a GLS (SI) tracking number?

A GLS (SI) tracking number, also known as a parcel number, is a unique alphanumeric code assigned to your shipment. It allows you to monitor the progress of your package from dispatch to delivery within the GLS network.

2. How long does it take for GLS (SI) tracking information to update?

GLS (SI) tracking information typically updates as your parcel moves through the GLS network and passes various scanning points, such as origin depots, transit hubs, and delivery depots. It may take a few hours for the initial scan to appear after the package is handed over to GLS (SI). Subsequent updates occur at each significant stage of the journey.

3. What should be done if the GLS (SI) tracking number shows “not found” or no information?

If your GLS (SI) tracking number displays no information or indicates “not found,” first verify that you have entered the number correctly. Allow some time (e.g., up to 24 hours) from the moment the parcel was dispatched for the initial tracking data to appear. If the issue persists, contact the sender to confirm the correct tracking number or reach out to GLS (SI) customer service for further assistance.

4. Can the delivery address be changed for a GLS (SI) parcel after tracking starts?

Changing the delivery address for a GLS (SI) parcel after it has been dispatched is generally possible under specific conditions, often through services like their FlexDeliveryService or by directly contacting GLS (SI) customer service. However, limitations may apply depending on the parcel’s current location and its stage in the delivery process. It is recommended to contact GLS (SI) as soon as possible if a change is needed.

5. What are common GLS (SI) tracking statuses?

Common GLS (SI) tracking statuses include:

• “In transit” / “In delivery”: The parcel is on its way to the recipient.
• “Delivered”: The parcel has reached its final destination and was successfully handed over.
• “Sorting in progress”: The parcel is being processed at a GLS depot or distribution center.
• “Not delivered”: An attempt at delivery was unsuccessful, often with information on the next steps or where the parcel is held for collection.