Enjoy 3 months of Shopify for $1/month ✨

Courier logo

GOX

Telephone icon+86 400-112-1322

Global icon https://www.goxyl.com/

Synctrack branded tracking experience

Keep your customers informed automatically with the best post-purchase experience that builds trust and cuts down on support tickets

Start a free trial
Seamless integration with 2880+ carriers

Get Realtime Delivery updates across 2880+ global carriers - all in one place

Get started
Order Tracking App for your Shopify store

Synctrack accurately tracks orders , and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA.

Try For Free

GOX, officially known as Goxyl International Logistics (Shenzhen) Co., Ltd., is a cross-border international logistics company based in Shenzhen, China. It offers comprehensive global logistics solutions, primarily catering to the needs of cross-border e-commerce.

GOX integrates various services including express delivery, air transport, sea transport, warehousing, and customs declaration. The company emphasizes its competitive pricing, global network, efficient and professional service, and strong customs clearance capabilities as key advantages. Their core mission is to provide reliable and efficient logistics support for businesses operating in the international trade landscape.

The services provided by GOX include:

  • Air Freight: Transport of goods via air cargo.
  • Sea Freight: Shipping of goods via ocean carriers.
  • Express Service: Expedited delivery solutions for time-sensitive shipments.
  • Warehousing Service: Storage and management of goods.
  • Customs Clearance Service: Assistance with customs procedures and documentation for international shipments.

How to Track GOX Packages

Tracking GOX packages can be performed through multiple avenues to ensure up-to-date information on your shipment’s journey.

  1. Via the Official GOX Website:
    • Visit the official GOX website at https://www.goxyl.com/.
    • On the homepage, locate the “Track Your Shipment” section, typically a prominent input field.
    • Enter your unique GOX tracking number into the designated box.
    • Click the “Track” or similar button to retrieve the latest status and detailed transit information for your package.
  2. Via Synctrack Tracking Tool:
    • Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
    • Ensure you have your GOX tracking number, which is provided by the sender.
    • Input your GOX tracking number into the designated field on the Synctrack platform.
    • Click the “Track” button to view the tracking details of your GOX shipment.

Additional tracking methods like dedicated mobile applications or SMS notifications are not explicitly listed on the official GOX website.

GOX Tracking Contact Number

For inquiries related to GOX tracking or other services, customers can reach out using the following contact details:

  • Phone Number: +86 400-112-1322
  • Email: [email protected]
  • Office Location:
    Goxyl International Logistics (Shenzhen) Co., Ltd.
    Rm 1205, Block B, Baoliyun Center, Building 2, Intersection of Huancheng South Road and Keyuan South Road, Nanshan District, Shenzhen, China.

FAQs about GOX Tracking

1. What is GOX and what logistics services do they provide?
GOX, or Goxyl International Logistics (Shenzhen) Co., Ltd., is a cross-border international logistics company. They provide a range of services including air freight, sea freight, express service, warehousing service, and customs clearance service to facilitate global trade, especially for cross-border e-commerce.

2. Where can I find my GOX tracking number?
Your GOX tracking number is typically provided by the seller or sender once the package has been dispatched. It is a unique identifier necessary to track your shipment’s progress. This number can usually be found in your order confirmation email, on the shipping label, or within your order details on the seller’s website.

3. What should I do if my GOX tracking information is not updating?
If your GOX tracking information is not updating, first allow some time (typically 24-48 hours) for the initial scans to appear and for updates to register. Delays can occur due to customs processing, transit times, or logistical reasons. If the status remains unchanged for an extended period, it is advisable to contact GOX customer service directly using the provided phone number or email for assistance.

4. How can I contact GOX for assistance with my shipment?
For assistance with your GOX shipment, including tracking inquiries, you can contact their customer service team. The primary contact methods are via phone at +86 400-112-1322 or by email at [email protected]. Provide your tracking number and any relevant details to help them assist you efficiently.

Tracking 2900+ Couriers Worldwide