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Guangzhou Lightboat International Logistics Co., Ltd., officially known in Chinese as 广州光之舟国际物流有限公司, is an international logistics service provider that was established in 2017.
GZWL is headquartered in Guangzhou, China, specializes in comprehensive cross-border logistics solutions. Their core services include international air freight, international sea freight, international express delivery, and dedicated logistics for cross-border e-commerce. GZWL focuses on providing stable shipping channels, efficient customs clearance, and personalized customer service to facilitate global trade and e-commerce, ensuring a reliable and cost-effective logistics experience from origin to destination.
Tracking your GZWL package provides current information on its location and status. There are multiple ways to monitor your shipment:
Via the Official GZWL Website:
Via Synctrack Tracking Tool:
Here is a breakdown of common tracking statuses and what they mean for your shipment:
| Status | Description |
|---|---|
| Received at the Shenzhen centre | Your package has been received and scanned at the initial processing facility. |
| Export customs cleared | Your shipment has successfully passed through customs in China and is cleared for export. |
| Handed to the carrier (HK) | The package has been transferred to a carrying partner (often in Hong Kong) for the main transit. |
| Accepted by airline (HK) | The package has been loaded onto a flight for international transport. |
| Customs clearance in progress | The package is undergoing import customs inspection in the destination country. |
| Held for customs inspection | Customs is holding the package for a more detailed check. This may cause delays. |
| Out for delivery | The package is on the delivery vehicle and will be delivered to the recipient that day. |
| Delivered | The package has been successfully delivered to the recipient or an authorized party at the destination address. |
For inquiries regarding your GZWL shipments, you can reach out to their customer service using the following contact details:
How do I obtain my GZWL tracking number?
The GZWL tracking number is always provided by the sender or seller once the package has been dispatched. It is a unique identifier for your shipment. If you purchased an item online, you can also find it in your “My Orders” section on the website.
What should be done if GZWL tracking information is not updating?
It is common for there to be a 24-48 hour delay in scan updates, especially during transitions between facilities or customs. If your tracking status remains unchanged for more than 48 hours, contact GZWL customer service directly with your tracking number for assistance.
What does a “Delivered” status mean for GZWL tracking?
A “Delivered” status means your package has been successfully delivered to the final destination address and was handed over to the recipient or an authorized person at that location.
How long does it take for GZWL tracking information to appear?
Tracking information typically becomes available on the website within 24 to 48 hours after the package has been picked up and received its initial scan at a GZWL facility.