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HCST, officially known as Shenzhen Haicheng International Supply Chain Co., Ltd. (深圳市海程国际供应链有限公司), is a logistics service provider based in Shenzhen, China. The company was established in 2014 with a primary focus on supporting the rapidly growing cross-border e-commerce sector.
HCST’s core mission is to offer comprehensive, efficient, and cost-effective logistics solutions to global cross-border e-commerce enterprises. They aim to provide stable and secure supply chain services, integrating various transportation methods to meet diverse shipping needs.
HCST leverages an intelligent logistics management system and a professional team to deliver its services, emphasizing reliability, efficiency, and safety in cross-border logistics operations.
Tracking an HCST package provides visibility into its journey from dispatch to delivery. There are primarily two reliable methods for checking the status of your HCST shipment:
Currently, the official HCST website primarily offers tracking via its web portal. Information regarding tracking through a dedicated mobile application, SMS, or WeChat is not explicitly detailed on their site.
For inquiries regarding HCST tracking or other logistics services, you can reach out to HCST using the following contact details:
The HCST tracking number is typically provided by the sender or the online merchant after your order has been dispatched. It is essential for monitoring your package’s progress.
If your HCST tracking status has not updated for a few days, it could be due to various reasons such as transit delays, customs processing, or a lag in system updates. It is advisable to wait for a few more days. If the status remains unchanged, contact HCST customer service using the provided contact number or email.
Common HCST tracking statuses include:
The HCST delivery time can vary significantly based on the service chosen (e.g., E-commerce Special Line, Global Express, Air Freight, Sea Freight), the origin and destination countries, customs procedures, and unforeseen logistical delays. For specific transit times, it is best to refer to the estimated delivery timeframe provided by the sender or contact HCST directly with your tracking number.
In case of a lost or damaged HCST package, it is crucial to contact the sender or merchant first. They typically initiate a claim or investigation with HCST. Ensure you provide your HCST tracking number and details about the issue to facilitate the process.