HGD

HGD Tracking Information

Anhui Guode Logistics Co., Ltd. (referred to as HGD based on the provided domain) is a modern comprehensive logistics enterprise. Established in 2011, its headquarters are located in Hefei, Anhui Province, China. The company positions itself as a leader in domestic comprehensive logistics services, integrating express delivery, warehousing, and transportation.

HGD’s operations emphasize an intelligent logistics approach, aiming to provide efficient door-to-door express and logistics services for domestic customers, including e-commerce companies and cross-border e-commerce sellers. It boasts a significant self-operated network across China, comprising over 100 self-operated branches and distribution centers and a fleet of over 1000 self-managed vehicles, ensuring coverage across major cities and counties. The company is committed to leveraging informatization, automation, and intelligent technologies to enhance its service quality and efficiency.

Key services offered by HGD include:

• Express Delivery: Standard domestic express services focusing on timely, door-to-door parcel delivery.
• General Cargo Express: Logistics solutions for larger or less time-sensitive general cargo shipments.
• Warehousing Services: Professional warehousing, inventory management, sorting, packaging, and distribution services.
• Cold Chain Transport: Specialized logistics for temperature-sensitive goods, ensuring their integrity during transit.
• E-commerce Logistics: Tailored fulfillment services, including warehousing, order processing, and reverse logistics for online businesses.
• Urban Distribution Logistics: Last-mile delivery services within cities, optimizing local distribution networks.

How to Track HGD Packages

Tracking HGD packages provides real-time updates on your shipment’s journey. Here are the primary methods:

1. Via the Official HGD Website:
   • Navigate to the HGD official website: http://www.365igo.com.cn/.
   • On the homepage, locate the “快件查询” (Express Query) section. This is typically a prominent tracking tool.
   • Enter your HGD tracking number (also referred to as the waybill number or “运单号”) into the designated input field.
   • Click the “查询” (Query) button to view the current status and transit history of your package.
2. Via Synctrack Tracking Tool:
   • Obtain your HGD tracking number, which is provided by the sender.
   • Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Input your HGD tracking number in the designated field.
   • Click the “Track” button to access the tracking details of your shipment.

What is HGD Tracking Contact Number

For inquiries regarding HGD tracking or other services, you can reach out using the following contact information:

• Official Website Phone Number: 0551-65775333 (This number is listed on the official website’s contact page for their Hefei headquarters.)
• Provided Phone Number: 86-21-54323229 (This number may be for a specific branch or a general inquiry line, as it differs from the headquarters number on the official website.)
• Email Address: [email protected] (This email address is consistent across information sources.)
• Office Location (Hefei Headquarters): Guode Logistics Park, intersection of Qingyang Road and Gaohe West Road, Shushan District, Hefei City, Anhui Province, China.

FAQs about HGD Tracking

Here are some frequently asked questions regarding HGD tracking:

1. How can a package be tracked with HGD?

HGD packages can be tracked primarily through their official website by entering the tracking number in the “Express Query” section. Alternatively, third-party tracking platforms like Synctrack.io also support HGD tracking by inputting the same tracking number.

2. What should be done if the HGD tracking number is not working?

If your HGD tracking number is not yielding results, first double-check the number for any typos. Ensure that sufficient time has passed since the package was dispatched, as it may take a few hours for the tracking information to update in the system. If the issue persists, contact HGD customer service with your tracking number for assistance.

3. How long does HGD package delivery typically take?

The delivery time for an HGD package depends on the specific service chosen (e.g., Express Delivery vs. General Cargo Express) and the origin and destination within China. Generally, domestic express deliveries can range from 1 to 5 business days. For precise estimates, it is best to refer to the service details provided by the sender or contact HGD directly.

4. Is it possible to change the delivery address for an HGD package?

Changing the delivery address for an HGD package after it has been shipped can be challenging and may depend on the package’s current status and the specific service. It is recommended to contact HGD customer service as soon as possible with your tracking number to inquire about the possibility of an address change and any associated procedures or fees.

5. What steps should be taken if an HGD package is delayed or lost?

If your HGD package experiences significant delays or appears lost, monitor the tracking information for any updates. If the status remains unchanged for an extended period or indicates an issue, contact HGD customer service immediately. Provide them with your tracking number and details of the issue. They can initiate an investigation into the whereabouts of your shipment.