Hiyes

Hiyes Tracking Information

Hiyes (also known as Hiyes Logistics or Hiyes International Freight Forwarding Co., Ltd.) is a well-established logistics and freight forwarding company based in Taiwan. Founded in 1982, Hiyes has developed a reputation for providing comprehensive international logistics services. Their core operations encompass a wide range of services designed to facilitate the movement of goods globally and domestically.

Hiyes’ service portfolio includes:

• Air Freight: Handling urgent and time-sensitive shipments via air cargo.
• Sea Freight: Managing larger volume shipments through ocean transportation.
• Customs Declaration: Assisting with customs clearance processes to ensure smooth import and export.
• Warehouse Logistics: Providing warehousing solutions for storage, inventory management, and distribution.
• Domestic Distribution: Offering local delivery services within Taiwan.

The company emphasizes professionalism, efficiency, and customer-centric service, positioning itself as a reliable partner for businesses requiring international and domestic shipping solutions, including express parcels. Their long history in the industry reflects their experience and commitment to logistics excellence.

How to Track Hiyes Packages

Tracking your Hiyes package allows you to monitor its progress from dispatch to delivery. Several methods are available for obtaining shipment updates.

1. Via the Official Hiyes Website:

The primary method for Hiyes tracking is through their official website.

• Visit the Hiyes official website at http://hiyes.com.tw/.
• Look for the “貨物查詢” (Cargo Inquiry) or “Tracking” section, typically found on the homepage.
• Enter your Hiyes tracking number into the designated input field.
• Click the “Search” or “Query” button to view the current status and detailed tracking history of your parcel.

2. Via Synctrack Tracking Tool:

Synctrack offers a convenient way to track your Hiyes package along with various other couriers.

• Tracking your Hiyes package is straightforward when using the Synctrack platform.
• Begin by obtaining your Hiyes tracking number, typically provided by the sender.
• Next, visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Once there, enter your Hiyes tracking number into the designated input field.
• Finally, click the “Track” button to access the detailed shipment updates for your parcel.

3. Other Potential Methods:

While the Hiyes website does not explicitly mention tracking via mobile applications or SMS messages, these options are sometimes available for couriers. It is advisable to check their official website’s “Contact Us” or “Service” pages for any future updates or alternative tracking methods they might introduce.

Hiyes Tracking Contact Number

For direct inquiries regarding your Hiyes tracking or other services, you can reach out to their customer service team.

• Phone Number: +886 02-8295-8650
• Fax Number: +886-2-8295-8651
• Office Location: 2F., No. 1, Ln. 101, Sec. 1, Zhongzheng Rd., Tucheng Dist., New Taipei City 23679, Taiwan (R.O.C.)
• Email: An explicit general contact email is not prominently displayed on their contact page; for specific inquiries, it may be best to use the provided phone number or inquire with the sender for specific departmental contact details.

FAQs about Hiyes Tracking

Here are some frequently asked questions related to Hiyes tracking:

1. How can I obtain my Hiyes tracking number?

Your Hiyes tracking number is typically provided by the sender, merchant, or e-commerce platform at the time of shipment confirmation. It is crucial for monitoring your package’s journey.

2. What should I do if my Hiyes package tracking shows no updates?

If Hiyes tracking information isn’t updating, first allow 24-48 hours for initial scans to appear, as there can be a delay between package pickup and system updates. If still no updates, contact the sender for clarification or reach out to Hiyes customer service directly with your tracking number.

3. How long does Hiyes delivery typically take?

Delivery times for Hiyes shipments vary depending on the service selected (e.g., air freight, sea freight, domestic distribution), the origin, and the destination. Estimated delivery times are usually provided by the sender when the shipment is arranged.

4. Can I change the delivery address for a Hiyes package after it has been shipped?

Changing a delivery address after a Hiyes package has been shipped can be complex and may not always be possible. It is best to contact Hiyes customer service immediately with your tracking number to inquire about any available options for address modification.

5. What are the customer service hours for Hiyes tracking inquiries?

Specific Hiyes customer service hours for tracking inquiries are usually available on the Hiyes official website in the contact or support section. It is advisable to check their website for the most current operating times to ensure assistance is available.