IDexpressIndonesia

IDexpressIndonesia Tracking Information

IDexpressIndonesia is an Indonesian logistics and delivery service that commenced its operations in 2019 under PT. Id Express Solution. The company aims to be a leading logistics provider in Indonesia by leveraging technology to offer fast, secure, and reliable delivery services. IDexpress focuses on serving a broad customer base, including individuals, e-commerce businesses, and corporations, by providing a robust and extensive delivery network across the archipelago. Their core services include standard package delivery and cargo services for larger shipments, emphasizing efficiency and customer satisfaction.

How to Track IDexpressIndonesia Packages

Tracking IDexpressIndonesia packages is straightforward, with several convenient options available:

Via the Official IDexpressIndonesia Website:

1. Visit the official IDexpressIndonesia website: https://idexpress.com/.
2. Locate the tracking field, which is prominently displayed on the homepage.
3. Enter your IDexpressIndonesia tracking number into the designated input box.
4. Click the “Cek Resi” or “Track” button to view the real-time status and details of your shipment.

Via Synctrack Tracking Tool:

1. Ensure possession of your IDexpressIndonesia tracking number, typically provided by the sender.
2. Navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.
3. Input your IDexpressIndonesia tracking number into the specified tracking field.
4. Click the “Track” button to access the comprehensive tracking information for your IDexpressIndonesia shipment.

IDexpressIndonesia Tracking Contact Number

For inquiries related to IDexpressIndonesia tracking or other services, you can reach them through the following contact details:

• Phone Number: +62 0882-0001-11000
• Email: [email protected]

FAQs about IDexpressIndonesia Tracking

What is an IDexpressIndonesia tracking number?

An IDexpressIndonesia tracking number is a unique sequence of characters and digits assigned to each package. It allows customers to monitor the journey of their shipment from dispatch to delivery. This number is typically provided by the sender at the time of shipment.

Why is my IDexpressIndonesia tracking information not updating?

Tracking information may not update immediately due to several reasons, such as: the package being in transit between scanning points, delays in scanning at depots, or technical issues. It is advisable to wait a few hours and check again. If the status remains unchanged for an extended period (24-48 hours), contacting IDexpressIndonesia customer service is recommended.

What do common IDexpressIndonesia tracking statuses mean?

Common IDexpressIndonesia tracking statuses include:

• “On Process” / “Paket Diterima di Gerai”: The package has been received by IDexpressIndonesia.
• “Sedang Dalam Perjalanan” / “On Transit”: The package is moving between sorting centers or delivery hubs.
• “Out for Delivery” / “Sedang Dikirim ke Penerima”: The package has left the local depot and is on its way for final delivery.
• “Delivered” / “Paket Telah Diterima”: The package has been successfully delivered to the recipient.

What should be done if an IDexpressIndonesia package is delayed or lost?

If your IDexpressIndonesia package is significantly delayed beyond the estimated delivery time, or if the tracking status indicates a potential issue like “Lost” or “Returned to Sender,” it is important to directly contact IDexpressIndonesia customer service using the provided phone number or email. Have your tracking number ready for quicker assistance.