KDZ Express operates as a prominent domestic express delivery service in Croatia, offering comprehensive parcel delivery and logistics solutions. Established with a focus on speed, reliability, and security, KDZ Express has positioned itself as a leading provider within its home market. The company’s service network spans the entire territory of Croatia, ensuring widespread coverage for its domestic operations.
In addition to its strong domestic presence, KDZ Express extends its reach internationally through strategic collaborations with global logistics partners, notably General Logistics Systems (GLS). This partnership enables KDZ Express to facilitate international parcel delivery to various destinations worldwide, connecting Croatian senders with recipients across borders.
The core services offered by KDZ Express include:
KDZ Express emphasizes customer satisfaction through its reliable services and commitment to safe and timely deliveries.
Tracking KDZ Express packages is a straightforward process, offering customers visibility into their shipment’s journey. Multiple methods are available to check the status of your parcel.
1. Via the Official KDZ Express Website:
The primary method for KDZ Express tracking is through their official website.
2. Via Synctrack Tracking Tool:
For a consolidated tracking experience across various couriers, Synctrack offers an efficient alternative for KDZ Express tracking.
Currently, KDZ Express does not widely publicize specific mobile applications or SMS tracking services for direct customer use on their website. The official website remains the primary self-service tracking channel in addition to third-party aggregators.
For direct inquiries regarding KDZ Express tracking or other services, customers can reach out to the company through the following contact details:
These contact points allow customers to speak with KDZ Express customer service representatives for assistance with their shipments, including detailed tracking information, delivery issues, or general inquiries.
1. What is a KDZ Express tracking number?
A KDZ Express tracking number, often referred to as a consignment number, is a unique identifier assigned to each parcel. This number allows you to monitor the real-time progress and status of your KDZ Express shipment from dispatch to delivery.
2. Why is my KDZ Express tracking information not updating?
If your KDZ Express tracking information is not updating, it could be due to several reasons. There might be a delay in scanning the parcel at various points, especially during peak seasons or international transit. It could also indicate that the package is in transit between major hubs. Allow some time for updates to appear, and if the status remains unchanged for an extended period (e.g., more than 24-48 hours), it is advisable to contact KDZ Express customer service for assistance.
3. Can I change the delivery address of my KDZ Express package after it has been shipped?
Changing the delivery address of a KDZ Express package once it has been shipped can be challenging and depends on the current status of the shipment and the company’s policy. It is generally recommended to contact KDZ Express customer service as soon as possible with your tracking number to inquire about the possibility of an address change. Such requests are typically handled on a case-by-case basis and may incur additional charges or delays.