Kerry Express (TH)

Kerry Express (TH) Tracking Information

Kerry Express (Thailand) Public Company Limited is a leading parcel delivery company in Thailand. Established with a strong presence in the logistics sector, Kerry Express (TH) has built a robust network across the country, offering reliable and efficient delivery services. The company focuses on providing a convenient and accessible parcel delivery experience for both individuals and businesses.

Their services typically include:

• Domestic Parcel Delivery: Offering various options for delivering parcels within Thailand, including standard and expedited services.
• Cash on Delivery (COD): A popular service allowing recipients to pay for their goods upon delivery, enhancing e-commerce transactions.
• Parcel Shop Network: Extensive network of service points, including Kerry Express Parcel Shops and partner locations, for parcel drop-off and pick-up.
• Business Solutions: Tailored logistics solutions for corporate clients, e-commerce businesses, and small and medium-sized enterprises (SMEs).
• International Parcel Services: Facilitating cross-border shipments to various destinations.

Kerry Express (TH) emphasizes speed, convenience, and technology to enhance its service offerings, making it a prominent player in Thailand’s logistics industry.

How to Track Kerry Express (TH) Packages

Tracking your Kerry Express (TH) package is straightforward, with multiple convenient options available.

1. Via the Official Kerry Express (TH) Website:

   • Obtain Your Tracking Number: Locate the tracking number provided to you by the sender or on your shipment receipt.
   • Visit the Official Website: Go to the Kerry Express (TH) official tracking page at https://th.kerryexpress.com/.
   • Enter Tracking Number: On the homepage, there is typically a dedicated field labeled “Track & Trace” or “Tracking Number.” Enter your unique Kerry Express (TH) tracking number into this field.
   • Initiate Tracking: Click the “Track” or search button next to the input field. The system will then display the latest status and journey details of your shipment.

2. Via Synctrack Tracking Tool:

   • Obtain Your Tracking Number: Ensure you have your Kerry Express (TH) tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your Kerry Express (TH) tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your Kerry Express (TH) shipment.

3. Via the Kerry Express (TH) Mobile Application:
   Kerry Express (TH) offers a dedicated mobile application available for download on both iOS and Android devices. After installing the app, users can enter their tracking number directly into the app’s tracking section to monitor their parcel’s progress, often with added features like push notifications for status updates.

4. Via Line Official Account:
   Kerry Express (TH) also provides tracking services through their official Line account. Users can add the Kerry Express (TH) official account on Line and then send their tracking number via chat to receive real-time updates on their package.

Kerry Express (TH) Tracking Contact Number

For inquiries regarding your Kerry Express (TH) shipment or any other service-related questions, you can contact their customer service through the following channels:

• Contact Phone Number: 1217 (This is their primary customer service hotline in Thailand).
• Email Address: [email protected]

For official communications or visits, their main corporate office in Thailand is located at:

Kerry Express (Thailand) Public Company Limited
16th – 18th Floor, Bhiraj Tower at EmQuartier
689 Sukhumvit Road, Khlong Tan Nuea, Watthana
Bangkok 10110, Thailand

FAQs About Kerry Express (TH) Tracking

1. What should I do if my Kerry Express (TH) tracking number is not working?
   If your tracking number is not showing any results, first double-check the number for any typos. It might also take a few hours for the tracking information to appear in the system after the package has been collected. If the issue persists after 24 hours, contact Kerry Express (TH) customer service at 1217 or via email for assistance.

2. How long does it usually take for Kerry Express (TH) to deliver a package?
   Delivery times for Kerry Express (TH) vary based on the service selected and the destination. Domestic deliveries within major cities often take 1-2 business days. Deliveries to more remote areas might take longer. International shipments have varying delivery times depending on the destination country and customs procedures.

3. What do different Kerry Express (TH) tracking statuses mean?
   Common tracking statuses include:

   • “Shipment picked up” / “Parcel collected”: The package has been picked up by Kerry Express (TH).
   • “In transit” / “In process”: The package is moving through the Kerry Express (TH) network.
   • “Out for delivery”: The package is with a courier and is on its way to the recipient.
   • “Delivered”: The package has successfully reached its destination.
   • “Attempted delivery”: The courier attempted delivery but was unsuccessful (e.g., recipient not available).
   • “Held at sorting center” / “Held at branch”: The package is at a Kerry Express (TH) facility, potentially awaiting further processing or collection.

4. Can I change the delivery address or schedule a redelivery after my package has been shipped?
   Changing a delivery address or rescheduling delivery might be possible, but it depends on the current status of the package and Kerry Express (TH)’s policy. It is best to contact their customer service immediately with your tracking number to inquire about available options. There might be limitations or additional charges.