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Logbay Tracking Information

Logbay, operating under the formal name Shenzhen Feiniao International Logistics Co., Ltd., was established in 2011 and has grown to become a prominent technology-driven cross-border logistics service provider. The company positions itself at the intersection of logistics and technology, focusing on offering efficient and reliable solutions for global e-commerce.

Logbay’s core services encompass a comprehensive range of logistics solutions designed to meet the demands of international trade and e-commerce. These services include:

  • International Express: Leveraging partnerships with major global couriers such as DHL, UPS, FedEx, and Aramex to provide fast and reliable international shipping services.
  • E-commerce Dedicated Lines: Offering specialized, optimized shipping routes to various countries and regions, including the United States, Europe, the United Kingdom, Canada, Australia, Japan, Korea, and Southeast Asian nations. These lines are designed for efficiency, competitive pricing, and stable delivery channels for e-commerce parcels.
  • Overseas Warehousing: Providing global warehousing solutions that cover inventory management, order fulfillment, and returns processing to support businesses operating in international markets.
  • FBA First-Leg Shipping: Facilitating direct transportation of goods to Amazon FBA warehouses via air, sea, and rail, streamlining the supply chain for Amazon sellers.
  • Postal Packet Services: Collaborating with various postal services, including China Post, Hong Kong Post, and Singapore Post, for cost-effective small package delivery.

Logbay emphasizes a customer-centric approach, continuous innovation, and integrity in its operations. The company utilizes advanced information systems to enhance customs clearance efficiency and last-mile delivery, building a global network to support its diverse client base.

How to Track Logbay Packages

Tracking your Logbay package is a straightforward process, with multiple options available to keep you informed about your shipment’s journey.

  1. Via the Official Logbay Website:

    The most direct method to track your Logbay package is through their official website.

    • Visit the Logbay official website: http://www.logbay.com.cn/.
    • On the homepage, locate the “物流追踪查询” (Logistics Tracking Query) section.
    • Enter your Logbay tracking number into the designated tracking field.
    • Click the “查询” (Query) or “Track” button to view the real-time status and detailed tracking updates of your shipment.
  2. Via Synctrack Tracking Tool:

    Synctrack provides a convenient platform to track various couriers, including Logbay.

    • Ensure you have your Logbay tracking number, which is provided by the seller or shipper.
    • Navigate to the Synctrack Tracking Page for couriers: https://synctrack.io/couriers/.
    • Find or select Logbay from the list of available couriers.
    • Input your Logbay tracking number in the designated tracking field.
    • Click the “Track” button to access the tracking details of your Logbay shipment.

While Logbay’s primary tracking method is through its official website, additional tracking options like mobile applications or text message services are typically detailed on their platform if available.

What is Logbay Tracking Contact Information

For inquiries regarding Logbay tracking or other services, you can reach out to them using the following contact details:

  • Email: [email protected]
  • Contact Phones: 0755-23000570, 0755-23000571
  • Office Location: 6th Floor, Building B, Phase II, Tengda Industrial Park, Fenghuang Community, Fuyong Street, Bao’an District, Shenzhen City, China.

FAQs about Logbay Tracking

  • What is a Logbay tracking number?

    A Logbay tracking number is a unique identifier assigned to your package once it is processed by Logbay. This number allows you to monitor the real-time status and progress of your shipment from dispatch to delivery.

  • How long does Logbay delivery usually take?

    The delivery time for Logbay packages can vary significantly based on the service selected (e.g., International Express, E-commerce Dedicated Line), the origin and destination countries, customs procedures, and unforeseen logistical delays. Specific transit times are typically provided at the time of shipping or can be estimated based on the chosen service type.

  • What should I do if my Logbay tracking information isn’t updating?

    If your Logbay tracking information does not update for an extended period, it could be due to several reasons, such as the package being in transit between major hubs, customs clearance, or temporary delays. It is advisable to wait for a few business days. If updates are still not available, contact Logbay’s customer service using the provided contact details for assistance.

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