MCN, officially known as Meilian International Logistics (美联国际物流), established in 2005, has grown to be a significant player in the cross-border e-commerce logistics sector. The company focuses on providing comprehensive and efficient global logistics solutions. Its core mission is to empower cross-border e-commerce businesses with reliable and cost-effective shipping services, aiming to bridge international trade gaps.
MCN’s service portfolio is diverse, catering to various logistical needs for international trade and e-commerce. Key services include:
- International Express Services: Fast and secure delivery for parcels worldwide.
- International Parcels: Economical solutions for smaller shipments.
- International Freight Forwarding: Covering various modes such as air freight, sea freight, and rail freight for bulk cargo.
- Overseas Warehousing: Providing storage and fulfillment services in key international markets, enabling faster delivery and inventory management for businesses.
- Customs Clearance: Facilitating smooth passage of goods through international customs with expertise in declaration and compliance.
- Dedicated Lines: Specialized logistics channels tailored for major e-commerce platforms like Amazon FBA, eBay, Wish, and others, ensuring efficient delivery to their fulfillment centers.
- Consolidation and Distribution: Services designed to optimize shipping costs and timelines for multiple shipments.
MCN continually invests in logistics technology and network expansion to enhance its service quality and global reach, aiming to be a trusted partner for businesses engaged in international trade.
How to Track MCN Packages
Tracking an MCN package offers visibility into its journey from dispatch to delivery. There are several ways to monitor the status of your shipment:
1. Via MCN Official Website
The most direct method for MCN tracking is through their official website, http://mailiancn.com/. Typically, a tracking or query section is prominently located on the homepage. Users can simply input their MCN tracking number into the designated field and click the query or track button to view real-time updates and package status.
Tracking your MCN package is simple and efficient using the Synctrack platform. Follow these steps to use the Synctrack platform:
- Obtain Your Tracking Number: Ensure the MCN tracking number provided by the sender is available.
- Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input the MCN tracking number in the designated field.
- Track: Click the “Track” button to view the tracking details of your shipment.
3. Other Potential Methods
While a dedicated mobile application for MCN tracking might not be widely promoted, some logistics providers, including MCN, may offer tracking via WeChat Official Account. Users can scan a QR code (often found on their website) to follow the official account and inquire about package status directly through the messaging platform. For registered clients, a client login portal on the MCN website often provides a more comprehensive dashboard for managing and tracking multiple shipments.
For inquiries regarding MCN tracking or other services, customers can reach out using the following contact details:
- Contact Phone Number: 400-0888-000
- General Inquiry Email: [email protected] (customer service email for general inquiries, often used for tracking support).
- Online Inquiry Form: An online inquiry form is available on the “Contact Us” page of the MCN official website (http://mailiancn.com/contact.html) for submitting detailed queries.
MCN Headquarters Location
The main operational base for MCN is located in:
14th Floor, Global Building, Huanan City International Logistics Park, Pinghu Street, Longgang District, Shenzhen City, China.
FAQs about MCN Tracking
1. What is an MCN tracking number?
An MCN tracking number is a unique identifier assigned to each package shipped through MCN (Meilian International Logistics). This number allows both the sender and recipient to monitor the package’s journey, from the moment it leaves the origin to its final delivery destination.
There can be several reasons for MCN tracking information not updating:
• Initial delay: It might take some time (typically 24-48 hours) for the initial tracking information to appear or update after the package has been handed over to MCN.
• Transit points: Updates might be less frequent between major transit points or during international customs clearance.
• Weekends/Holidays: Scans and updates may be delayed during non-business hours, weekends, or public holidays.
• Technical issues: Occasional system delays or technical glitches can prevent real-time updates. If the delay is prolonged, contacting MCN customer service is recommended.
3. What does “Delivered” mean for MCN tracking?
When MCN tracking shows “Delivered,” it means the package has successfully reached its final destination and has been handed over to the recipient or an authorized person at the delivery address. This status indicates the completion of MCN’s shipping responsibility.
4. Does MCN provide tracking for all its services?
Yes, MCN generally provides tracking capabilities for the majority of its logistics services, including international express, international parcels, and dedicated lines. The availability and level of detail for tracking may vary slightly depending on the specific service chosen and the destination country, but a tracking number is typically assigned to all shipments for monitoring purposes.
5. How can the status of an MCN package be checked if the tracking number is unavailable?
Without a tracking number, checking the exact status of an MCN package becomes challenging. It is crucial to obtain the tracking number from the sender or the merchant from whom the item was purchased. In rare cases where the number is truly lost, contacting MCN customer service with other shipment details (like sender/recipient names, addresses, date of shipment, or order number) might allow them to locate the shipment, though success is not guaranteed.
