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Packs is a logistics service provider based in the Netherlands, specializing in parcel distribution and a range of transport solutions. The company was founded in 1999 by Bart van der Zee and John den Hertog, initially focusing on express deliveries. Over the years, Packs has evolved into a comprehensive logistics partner, offering various services beyond just express transport.
As part of the Packs Group, the company prides itself on its customer-centric approach, reliability, and commitment to innovative solutions. Their core business revolves around Business-to-Business (B2B) logistics, primarily operating within the Benelux region (Belgium, Netherlands, Luxembourg), with capabilities extending to international transport.
Packs’ services include:
The company focuses on providing tailored transport solutions, leveraging their network and expertise to meet diverse client demands. Their approach emphasizes close customer contact and dedicated service.
Tracking your Packs package can be performed through multiple convenient methods:
Via the Official Packs Website:
Via Synctrack Tracking Tool:
For direct inquiries regarding Packs tracking or other services, you can reach Packs using the following contact details:
Packs’ main office is located at:
Transportweg 14
8381 BW Elsloo
The Netherlands
What is a Packs tracking number?
A Packs tracking number is a unique sequence of characters and/or digits assigned to your package, allowing you to monitor its progress from dispatch to delivery.
How long does it take for tracking information to update?
Typically, Packs tracking information is updated as the package moves through different stages of the logistics network. This usually occurs when the package is scanned at various hubs or upon delivery. Updates might not be instantaneous but generally reflect the latest status within a few hours of an event.
What should be done if the tracking status shows “Delivered” but the package has not been received?
If your Packs package is marked as delivered but you have not received it, first check around your delivery location, with neighbors, or in designated safe spots. If still not found, it is advisable to contact Packs customer service directly using their provided contact details, quoting your tracking number for assistance.
Can the delivery address be changed after the package has been shipped?
Generally, changing the delivery address after a Packs package has been shipped can be challenging due to logistical complexities and security protocols. It is recommended to contact Packs customer service as soon as possible to inquire about the possibility, though it cannot be guaranteed.