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REDCLOUD Tracking Information

REDCLOUD POSTAL (红云邮政) is a comprehensive cross-border logistics service provider primarily based in China. The company focuses on offering international express, dedicated lines, postal small parcels, and overseas warehousing services. Their mission is to provide global e-commerce sellers with safe, reliable, efficient, and professional cross-border e-commerce logistics solutions.

REDCLOUD POSTAL offers a variety of services to meet diverse shipping needs:

  • International Dedicated Lines: These are specialized routes designed for efficient and cost-effective delivery to specific regions such as the US, UK, Europe, Australia, Canada, Japan, and Southeast Asia.
  • International Express: REDCLOUD POSTAL partners with major international express companies like DHL, UPS, FedEx, and Aramex to offer global door-to-door delivery services, suitable for time-sensitive shipments.
  • International Postal Small Packets: This service provides options for both registered and unregistered small parcel deliveries through various postal channels, including China Post, Hong Kong Post, Singapore Post, and Netherlands Post, catering to lighter goods.
  • Overseas Warehousing Service: Beyond shipping, REDCLOUD POSTAL also provides overseas warehousing solutions, encompassing storage, order fulfillment, return processing, and other value-added services.

How to Track REDCLOUD Packages

Tracking REDCLOUD packages can be done through multiple reliable methods.

Via their Official Website:

To track a REDCLOUD package using their official website, visit http://www.redcloudpostal.cn/. Locate the tracking input field, which is prominently displayed on the homepage. Enter the unique REDCLOUD tracking number into the designated box. After inputting the number, click the “Track” or “Query” (查询) button to retrieve and view the latest status and detailed journey of the shipment.

Via Synctrack Tracking Tool:

Tracking a REDCLOUD package is straightforward using the Synctrack platform.

  • Obtain the REDCLOUD tracking number, which is typically provided by the sender or seller.
  • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
  • Input the REDCLOUD tracking number into the designated field.
  • Click the “Track” button to view the comprehensive tracking details of the REDCLOUD shipment.

What is REDCLOUD Tracking Contact Number

For inquiries regarding REDCLOUD tracking or other services, customers can reach out using the following contact information:

  • Official Email: [email protected]
  • Official Phone Number: +86-755-82724653
  • Office Location: Unit 01, 11th Floor, Building B, Central West Valley Building, North Side of Binhe Avenue, Futian District, Shenzhen City, China.

FAQs about REDCLOUD Tracking

How can a REDCLOUD tracking number be obtained?

The REDCLOUD tracking number is typically provided by the seller or merchant once a parcel has been dispatched. It can usually be found in the shipping confirmation email, within the order details on the e-commerce platform, or directly from the sender.

Why is the REDCLOUD tracking information not updating?

Tracking information may not update immediately due to various reasons, such as the package being in transit between major sorting facilities, undergoing customs clearance processes, or experiencing initial scanning delays after dispatch. Allow some time for updates to appear. If there’s no update for an extended period, it is advisable to contact REDCLOUD customer service.

What services does REDCLOUD POSTAL offer for international shipments?

REDCLOUD POSTAL provides a range of international shipping services, including International Dedicated Lines (e.g., to the US, UK, Europe), partnerships for International Express (with DHL, UPS, FedEx), and International Postal Small Packets (via various postal channels). They also offer Overseas Warehousing Services.

What steps should be taken if a REDCLOUD package is delayed or lost?

In case of a delayed or lost REDCLOUD package, first check the tracking status for any new updates. If the delay is significant or the package appears lost, it is recommended to contact the seller or sender to initiate an inquiry with REDCLOUD POSTAL. Provide the tracking number and all relevant details of the shipment.