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REX Kiriman Express

Telephone icon+62 21 56958333

Global icon https://www.rex.co.id/

Here are the guidelines and tips for REX Kiriman Express tracking:

REX Kiriman Express Tracking Information

PT Royal Express Indonesia, widely known as REX Kiriman Express, was established in 1994. Over the decades, it has evolved into a prominent logistics and shipping company in Indonesia, committed to delivering optimal service to its customers. REX Kiriman Express focuses on providing efficient, fast, and secure delivery solutions. The company boasts an extensive network of branches and agents spread across Indonesia, ensuring broad coverage for both domestic and international shipments.

REX Kiriman Express utilizes an advanced information system to support its operations, emphasizing professionalism and continuous innovation in its services. Their offerings cater to various market segments, ranging from individual consumers to large corporations.

Key services provided by REX Kiriman Express include:

  • Reguler: Standard door-to-door delivery with varying transit times.
  • One Day Service (ODS): Expedited next-day delivery for urgent shipments.
  • City Courier: Same-day delivery service within specific city limits.
  • International: Services for both export and import shipments worldwide.
  • REX Pack: Prepaid packaging solutions for convenient shipping.
  • Kargo: Services for larger and heavier freight.
  • REX Trucking: Land transportation solutions for high-volume cargo.
  • REX Warehouse: Storage and warehousing facilities.
  • REX Project Logistic: Customized logistics solutions for specific project needs.
  • REX E-Commerce: Tailored logistics support for online businesses.

How to Track REX Kiriman Express Packages

Tracking your REX Kiriman Express package is a straightforward process, offering multiple convenient ways to monitor your shipment’s journey.

1. Via the Official REX Kiriman Express Website:

The most direct method for REX Kiriman Express tracking is through their official website.

  • Visit the Website: Navigate to the REX Kiriman Express official website at https://www.rex.co.id/.
  • Locate Tracking Field: On the homepage, there is a prominent tracking field usually labeled “Lacak Kiriman” or “Tracking”.
  • Enter Tracking Number: Input your tracking number (also known as the Airway Bill number or AWB) into the designated box. Ensure the number is entered correctly to avoid errors.
  • Click Track: Click the “Lacak” or “Track” button to retrieve the latest status updates for your shipment. The system will display the current location, estimated delivery date, and a history of the package’s movement.

2. Via Synctrack Tracking Tool:

Synctrack provides a convenient alternative for REX Kiriman Express tracking, allowing you to monitor various couriers in one place.

  • Obtain Your Tracking Number: Ensure you have your REX Kiriman Express tracking number, which is provided by the sender or seller.
  • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
  • Enter Your Tracking Number: Input your REX Kiriman Express tracking number in the designated field.
  • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Currently, the official REX Kiriman Express website primarily highlights tracking via their website. Details regarding tracking through a dedicated mobile app or SMS notifications are not prominently featured on their official site.

REX Kiriman Express Tracking Contact Number

For direct assistance regarding REX Kiriman Express tracking or any other service inquiries, you can reach their customer care team:

  • Contact Number: +62 21 56958333
  • Email Address: [email protected]
  • Head Office Location: Jl. Kav. Polri Blok J. V No. 1, Pesing Poglar, Kedaung Kali Angke, Cengkareng, Jakarta Barat 11710, Indonesia.

FAQs about REX Kiriman Express Tracking

  1. How can I find my REX Kiriman Express tracking number?
    Your REX Kiriman Express tracking number, also known as the AWB number, is typically provided by the sender at the time of shipment. It is usually found on the shipping receipt, label, or confirmation email.

  2. What should I do if my REX Kiriman Express tracking status is not updating?
    If your tracking status has not updated for an extended period, it is advisable to contact REX Kiriman Express customer service at +62 21 56958333 or [email protected]. Provide them with your tracking number for investigation. Sometimes, updates can be delayed due to transit or scanning issues.

  3. What do different REX Kiriman Express tracking statuses mean?
    Common REX Kiriman Express tracking statuses include:

    • “Shipment Data Received” / “Manifested”: The sender has created the shipping label, but the package has not yet been picked up.
    • “Picked Up” / “On Transit”: The package has been collected and is en route to a sorting facility or destination.
    • “In Transit” / “At Sorting Center”: The package is moving between facilities or being processed at a hub.
    • “Out for Delivery”: The package has left the local depot and is on its way to the recipient.
    • “Delivered”: The package has successfully reached its destination and been received by the consignee.
    • “Undelivered” / “Attempted Delivery”: Delivery was attempted but unsuccessful, or there was an issue preventing delivery.
  4. How long does it take for REX Kiriman Express tracking information to become available after shipment?
    Typically, REX Kiriman Express tracking information becomes available online within a few hours of the package being picked up and scanned at the initial facility. In some cases, it might take up to 24 hours for the first update to appear.

  5. Can I track REX Kiriman Express international shipments?
    Yes, REX Kiriman Express provides international shipping services, and you can track these shipments using the same methods, via their official website or third-party tracking tools, by entering your international tracking number (AWB).