SBD

SBD Tracking Information

SBD (Dongguan SBD Supply Chain Management Co., Ltd.) was established in 2017 and is headquartered in Dongguan, China. The company operates as a comprehensive cross-border e-commerce supply chain service provider, dedicated to offering full-link logistics solutions for global e-commerce sellers. SBD’s core services encompass international express, air freight, sea freight, international small packages, overseas warehousing, and customs clearance.

With branches in key Chinese cities such as Shenzhen, Guangzhou, and Yiwu, SBD aims to provide a safe, stable, efficient, and convenient service platform, emphasizing professionalism, reliable channels, and competitive pricing in the global logistics market. The company also holds ISO9001 quality management system certification, underscoring its commitment to service quality.

How to Track SBD Packages

Tracking SBD packages can be done through their official website or via third-party tracking tools.

1. Via SBD Official Website:

   • Obtain your SBD tracking number from the sender or seller.
   • Navigate to the official SBD website at https://www.dgsbd-scm.com/.
   • Locate the “Tracking” section, typically found in the main navigation bar.
   • Enter your tracking number into the designated input field.
   • Click the “Track” button to view the current status and detailed progress of your shipment.

2. Via Synctrack Tracking Tool:

   • Ensure you have your SBD tracking number, which is provided by the seller.
   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input your SBD tracking number in the designated field.
   • Click the “Track” button to view the tracking details of your shipment.

Currently, the SBD website does not prominently feature other tracking methods such as mobile applications or SMS services on its public pages.

SBD Tracking Contact Number

For inquiries regarding SBD tracking or other services, customers can reach out using the following contact details:

• Phone Number: +86-0769-89796066
• Email Address: [email protected]
• Office Location: Room 201, Building 1, No. 36, Zhenan Middle Road, Chang’an Town, Dongguan City, Guangdong Province, China.

FAQs about SBD Tracking

1. Why is my SBD tracking number not updating or showing information?
   Tracking information for an SBD package may take up to 24-48 hours to appear or update after the label is created and the package receives its initial scan. If no updates are visible after this timeframe, it is recommended to contact the seller or SBD customer service with your tracking number for further assistance.

2. What is the typical delivery time for SBD packages?
   Delivery times for SBD packages vary significantly based on the destination country, the specific service type utilized (e.g., international express, air cargo, sea freight), and the time required for customs clearance. Specific delivery estimates are usually provided by the sender, or they can be obtained by contacting SBD customer service with your shipment details.

3. What should be done if an SBD package is delayed or appears lost?
   If an SBD package experiences significant delays or seems lost, the initial step is to review the latest tracking updates thoroughly. Should updates cease or indicate a problem, it is advisable to contact the sender or seller who arranged the shipment, as they are typically best equipped to initiate an inquiry with SBD directly.

4. Does SBD provide tracking for international shipments?
   Yes, SBD specializes in cross-border e-commerce supply chain services and offers comprehensive international tracking for packages transported via their express, air freight, and sea freight services to various global destinations.

5. What kind of status updates can be expected when tracking an SBD package?
   When tracking an SBD package, common status updates include “In Transit,” “Arrived at sorting facility,” “Departed facility,” “Customs clearance,” “Out for delivery,” and “Delivered.” These updates provide a progression of the package’s journey from its origin to its final destination.