SDK Express, formally known as Shenzhen Shitongke International Logistics Co., Ltd., was established in 2004 in Shenzhen, China. The company specializes in providing global integrated logistics solutions. Over the years, SDK Express has developed into a comprehensive international logistics service provider, focusing on efficiency, safety, and customer satisfaction.
Their core services encompass a wide range of international logistics solutions, tailored to meet diverse shipping needs. These services include:
- International Express: Collaborating with major global carriers such as DHL, UPS, FedEx, TNT, and Aramex, SDK Express offers reliable door-to-door express delivery services for documents and parcels worldwide, emphasizing speed and security.
- International Air Freight: Providing efficient air transportation services for various cargo types, including customs declaration, inspection, and timely delivery to global destinations.
- International Shipping (Sea Freight): Offering both Full Container Load (FCL) and Less than Container Load (LCL) options for sea shipments. This service includes port-to-port and door-to-door delivery, along with professional customs clearance.
- Cross-border E-commerce Logistics: Developing specialized logistics solutions for the rapidly growing e-commerce sector. This includes services like FBA (Fulfilled by Amazon) shipments, overseas warehousing, and last-mile delivery, designed to support online businesses.
- Customs Clearance: Expert services in customs declaration and inspection, ensuring smooth and compliant passage of goods through international borders, minimizing delays and complexities.
SDK Express prides itself on building long-term partnerships and aims to be a leading global logistics service provider, offering professional, high-quality, efficient, and safe logistics solutions to its clients worldwide.
How to Track SDK Packages
Tracking your SDK packages is a straightforward process, with multiple options available to keep you informed about your shipment’s progress.
1. Via the Official SDK Express Website:
The most direct method for tracking your SDK package is through their official website.
- Visit the Website: Navigate to the SDK Express official tracking page at http://www.sdk-express.cn/.
- Locate the Tracking Field: On the homepage, there is a prominent input field typically labeled “Tracking Query” or similar, designed for entering your tracking number.
- Enter Your Tracking Number: Carefully input your unique SDK tracking number into the designated field.
- Initiate Tracking: Click the “Query” or “Track” button to retrieve the latest status and detailed journey of your package.
Synctrack offers a convenient platform for tracking various couriers, including SDK Express.
- Obtain Your Tracking Number: Ensure you have your SDK tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack couriers page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your SDK tracking number into the designated field on the Synctrack platform.
- Click “Track”: Click the “Track” button to view the tracking details of your SDK shipment.
Currently, the SDK Express official website primarily focuses on business-to-business services and does not explicitly mention consumer-facing tracking methods such as dedicated mobile applications or SMS tracking services.
For direct inquiries regarding SDK tracking or any other logistics services, you can reach SDK Express through the following contact details:
- Contact Phone Number: 0755-27756667
- Email Address: [email protected]
- Office Location: Room 505, Tongchuang Tongde Innovation Building, No. 66 Fuwei Road West, Fuwei Community, Fuyong Street, Bao’an District, Shenzhen City, China.
FAQs About SDK Tracking
Here are some frequently asked questions regarding SDK tracking:
1. What should be done if an SDK tracking number is not working?
If your SDK tracking number does not display any information, first double-check the number for any typos or missing digits. It may also take some time for the tracking information to appear in the system after the package has been shipped, especially if it was recently dispatched. If the issue persists after 24-48 hours, it is advisable to contact the sender to verify the tracking number or reach out to SDK Express customer service with your shipment details.
2. How long does SDK Express delivery typically take?
The delivery time for SDK Express shipments varies significantly based on the destination country, the service type selected (e.g., international express, air freight, sea freight), and customs clearance procedures. International express services are generally faster, while sea freight can take several weeks. For an estimated delivery timeframe, it is best to consult the service agreement with the sender or contact SDK Express directly with your tracking number.
3. What if an SDK package status shows “In Transit” for an extended period?
An “In Transit” status means the package is moving through the shipping network. If it remains “In Transit” for an unusually long time without updates, it could be due to customs delays, transshipment points, or unforeseen logistical issues. While this can be normal for international shipments, if the period exceeds the expected transit time, it is recommended to monitor the tracking updates closely and contact SDK Express customer service for further clarification.
In cases of a lost or damaged package, the sender is typically the primary point of contact as they initiated the shipment and have a direct contract with SDK Express. The sender can then file a claim or inquiry with SDK Express directly. If you are the recipient and unable to contact the sender, you can reach out to SDK Express customer service with your tracking number and detailed information about the issue.
5. Can the delivery address be changed after an SDK package has been shipped?
Changing the delivery address after a package has been shipped is often difficult and may not always be possible, especially for international express shipments once they have left the origin country. It depends on the carrier’s policy and the package’s current stage in transit. If an address change is necessary, immediately contact the sender who can then inquire with SDK Express. Additional fees or delays may apply if a change is feasible.
