Shopee Xpress (TH)

Shopee Xpress (TH) Tracking Information

Shopee Xpress (TH), officially known as SPX Express, is a leading logistics service provider in Thailand. It operates as an integral part of the Shopee ecosystem, primarily facilitating the delivery of orders placed on the Shopee e-commerce platform. SPX Express was established to provide efficient, reliable, and affordable delivery solutions, supporting the rapid growth of online shopping in Southeast Asia.

SPX Express offers a range of comprehensive logistics services designed to provide a seamless delivery experience for both buyers and sellers. Key services include:

• Express Delivery: Providing fast and efficient parcel delivery, especially for Shopee orders across Thailand.
• Cash on Delivery (COD): Offering a secure payment option where recipients can pay for their goods upon delivery.
• Pick-up Service: Enabling sellers to schedule parcel collections directly from their locations for convenient shipping.
• Drop-off Service: Allowing senders to drop off their parcels at numerous designated SPX Express service points located nationwide.

The company focuses on speed, accuracy, and efficiency to ensure that packages reach their destinations reliably. Its widespread network and operational capabilities aim to enhance the overall customer experience by providing transparent tracking and timely deliveries.

How to Track Shopee Xpress (TH) Packages

Tracking your Shopee Xpress (TH) package is straightforward, with multiple methods available to monitor your shipment’s journey.

1. Via the Official Shopee Xpress (TH) Website:

   • Navigate to the official SPX Express website at https://spx.co.th/.
   • Locate the prominent tracking field on the homepage, often labeled “ติดตามพัสดุ” (Track Parcel).
   • Enter your Shopee Xpress (TH) tracking number into the designated input area.
   • Click the “ติดตาม” (Track) button to retrieve the real-time status and detailed history of your package.

2. Via Synctrack Tracking Tool:

   • Obtain your Shopee Xpress (TH) tracking number, which is provided by the seller or sender.
   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input your tracking number into the designated field.
   • Click the “Track” button to view the tracking details of your shipment.

3. Via the Shopee Mobile Application:

   • For orders placed on the Shopee platform, tracking is conveniently available directly within the Shopee app.
   • Open the Shopee app and navigate to “Me” (ฉัน) -> “My Purchases” (การซื้อของฉัน).
   • Select the “To Receive” (ที่ต้องได้รับ) tab to view orders currently in transit.
   • Tap on the relevant order to see its detailed tracking status and updates provided directly by Shopee Xpress (TH).

Shopee Xpress (TH) Tracking Contact Number

For inquiries regarding Shopee Xpress (TH) tracking or other services, customers can contact their support team through the following channels:

• Contact Phone Number: 02-017-8399
  • Operating Hours: Monday to Saturday, 09:00 AM to 06:00 PM (excluding public holidays).
• Email Address: [email protected]

This email address serves as the primary contact for customer support, connecting users to the general Shopee customer service team who can assist with Shopee Xpress (TH) related concerns.

FAQs about Shopee Xpress (TH) tracking

1. How long does Shopee Xpress (TH) delivery typically take?

   Shopee Xpress (TH) deliveries generally take 1-3 business days for local shipments within Thailand. Delivery times can vary depending on the origin and destination locations, as well as public holidays or unforeseen operational delays.

2. What should be done if the Shopee Xpress (TH) tracking status is not updating?

   If the Shopee Xpress (TH) tracking status has not updated for more than 24-48 hours, it is advisable to wait a little longer as there might be a delay in system updates. If the status remains unchanged after this period, contact Shopee Xpress (TH) customer service with your tracking number for assistance.

3. What if a Shopee Xpress (TH) package is lost or damaged during transit?

   In cases of a lost or damaged Shopee Xpress (TH) package, contact Shopee Xpress (TH) customer service immediately. Provide your tracking number, details of the shipment, and any available evidence (e.g., photos for damaged packages). They will initiate an investigation or guide you through the claims process.

4. Can the delivery address be changed after a Shopee Xpress (TH) package has been dispatched?

   Generally, changing the delivery address for a Shopee Xpress (TH) package after it has been dispatched is difficult or not possible due to logistical and security protocols. It is recommended to contact Shopee Xpress (TH) customer service as soon as possible if an address change is necessary, although a successful modification cannot be guaranteed.

5. What does “Delivered” mean if the Shopee Xpress (TH) package was not received?

   If Shopee Xpress (TH) tracking shows “Delivered” but the package has not been received, first check with family members, neighbors, or building security/management who might have accepted it on your behalf. If the package is still not found, immediately contact Shopee Xpress (TH) customer service with your tracking number to report the discrepancy and request an investigation.