SiCepat

SiCepat Tracking Information

SiCepat Ekspres is a prominent Indonesian logistics and delivery service provider, established in 2014. Initially focusing on air cargo services, SiCepat rapidly expanded its reach and service offerings to cater to the growing e-commerce market in Indonesia. The company’s vision is to become the leading and trusted logistics partner by providing fast, reliable, and innovative delivery solutions across the archipelago.

SiCepat offers a variety of services designed to meet diverse customer needs, including:

• SiCepat REG (Reguler): Standard delivery service for packages with estimated transit times varying by destination.
• SiCepat BEST (Besok Sampai Tujuan): An expedited service ensuring next-day delivery to major cities.
• SiCepat HALU (Harga Murah Lalu): An economical option for lighter packages, often used by e-commerce sellers for cost-effective shipping.
• SiCepat GOKIL (Cargo Kilat): A cargo service for heavier or bulkier shipments, designed for faster delivery than conventional cargo services.
• SiCepat H3LO (Heavy Loaded): Dedicated for very large and heavy packages, offering specialized handling.
• SiCepat COD (Cash on Delivery): Facilitates payments upon package arrival, popular for online transactions.
• SiCepat Same Day: For urgent deliveries within the same day in select urban areas.

SiCepat has built a strong network across Indonesia, utilizing a mix of owned and partner-operated delivery points and fleets. The company emphasizes technology integration to enhance its services, including a user-friendly tracking system and mobile applications. Its commitment to customer satisfaction and continuous innovation has positioned SiCepat as a key player in Indonesia’s logistics landscape.

How to Track SiCepat Packages

Tracking your SiCepat package is a straightforward process, available through multiple convenient methods:

1. Via SiCepat Official Website:

   • Open your web browser and navigate to the official SiCepat website at https://www.sicepat.com/.
   • On the homepage, locate the tracking input field, usually prominent and labeled “Lacak Kiriman” or “Tracking.”
   • Enter your SiCepat tracking number (Nomor Resi) into the designated box. You can often enter multiple tracking numbers separated by commas if needed.
   • Click the “Lacak” or “Track” button.
   • The system will then display the real-time status and journey history of your SiCepat shipment.

2. Via Synctrack Tracking Tool:

   • Tracking your SiCepat tracking package is simple and efficient. Follow these steps to use the Synctrack platform:
   • Obtain Your Tracking Number: Ensure you have your SiCepat tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

3. Via SiCepat Mobile Application:

   • Download the official SiCepat mobile application from Google Play Store or Apple App Store.
   • Open the app and log in or register if you are a new user.
   • Look for the tracking feature, typically accessible from the main dashboard.
   • Input your SiCepat tracking number to view the status of your package directly from your mobile device.

SiCepat Tracking Contact Number

For inquiries regarding SiCepat tracking or any other customer service needs, you can contact SiCepat through the following channels:

• Phone Number: 021-5020-0050
• Email Address: [email protected]

SiCepat’s corporate office is located at:
Gedung SiCepat Ekspres, Jl. Daan Mogot Raya No. 1, Jakarta Barat 11460, Indonesia.

FAQs about SiCepat Tracking

1. 1. What should be done if the SiCepat tracking number is not working?
   Ensure the SiCepat tracking number is entered correctly without any extra spaces or characters. If the issue persists, the tracking information may not yet be updated by SiCepat, especially if the package was recently shipped. Wait a few hours and try again. If it still doesn’t work, contact the sender to verify the tracking number or reach out to SiCepat customer service directly.

2. 2. How long does SiCepat usually take to deliver a package?
   Delivery times for SiCepat packages vary depending on the service chosen and the destination. For example, SiCepat BEST aims for next-day delivery to major cities, while SiCepat REG (Reguler) service typically takes 1-3 business days for inter-city deliveries and longer for more remote areas. Specific estimates are usually provided at the time of shipping.

3. 3. What do common SiCepat tracking statuses mean?

   • “Order Created/Pickup Request”: The shipment information has been received, and the package is awaiting pickup.
   • “In Transit/On Process”: The package is moving through the SiCepat network towards its destination.
   • “Out for Delivery”: The package has left the local SiCepat facility and is on its way to the recipient’s address.
   • “Delivered”: The package has been successfully delivered to the recipient.
   • “Delivery Attempt Failed/Undeliverable”: An attempt to deliver was made but unsuccessful, possibly due to the recipient being unavailable or an incorrect address. Further attempts or actions may be required.

4. 4. Can the delivery address be changed after a SiCepat package has been shipped?
   Changing the delivery address after a package has been shipped with SiCepat tracking can be challenging and is not always guaranteed. It is best to contact SiCepat customer service as soon as possible with your SiCepat tracking number and the new address. They will advise if a redirection is possible based on the package’s current status and destination. Additional charges may apply for successful changes.