Stellar

Stellar Tracking Information

Shaanxi Stellar Express Co., Ltd., often referred to as Stellar Express, is an established international freight forwarding company based in Xi’an, China. The company was founded in 2005 and is approved by the Ministry of Commerce. While the provided URL http://erp.xjiexpress.com/ directs to an internal ERP system login page, Stellar Express’s public official website is www.sx-stellar.com.

Stellar Express primarily operates as a comprehensive logistics solutions provider, focusing on Business-to-Business (B2B) services. Their service portfolio is extensive, covering various aspects of supply chain management. Key services offered by Stellar Express include:

• Air Freight: Solutions for urgent and time-sensitive international shipments.
• Sea Freight: Cost-effective options for large volume international cargo.
• Land Transport: Domestic and cross-border trucking services.
• Express Delivery: Expedited courier services for packages.
• Warehousing: Storage and inventory management solutions.
• Customs Brokerage: Assistance with customs clearance procedures for international shipments.
• Integrated Logistics Solutions: Combining various services to provide end-to-end supply chain management.

The company emphasizes its professionalism, reliability, and commitment to providing efficient and secure logistics services for businesses engaged in international trade.

How to Track Stellar Packages

Tracking Stellar tracking packages can be performed through specific methods, as a direct consumer-facing tracking portal on their official website (www.sx-stellar.com) is not typically available for individual package lookups.

1. Via Third-Party Universal Tracking Tools (e.g., Synctrack):

Many universal tracking platforms support Stellar Express shipments. One such example is Synctrack.

Tracking a Stellar tracking package is simple and efficient using the Synctrack platform:

• Obtain Your Stellar tracking Number: Ensure a Stellar tracking number is available, which is typically provided by the sender.
• Visit Synctrack: Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Enter Your Stellar tracking Number: Input the tracking number in the designated field.
• Click “Track”: Select the “Track” button to view the tracking details of the shipment.

2. Through Sender/Seller Communication:

Since Stellar Express operates largely in the B2B sector, the sender or seller of the package often has direct access to their internal Stellar tracking system or can provide updates. Inquire directly with the entity that shipped the package for status updates or tracking links specific to your consignment.

Stellar Tracking Contact Information

For inquiries regarding Stellar tracking or other services, direct contact with Stellar Express Co., Ltd. can be established through the following details:

• Email Address (as provided): [email protected]
• General Company Email (from official website): [email protected]
• Contact Phone Number: +86-29-88358288
• Office Location: Room 1601, Unit 1, Block A, Building 3, International Port, No. 129, West Section of Tuanjie South Road, Gaoxin District, Xi’an, China.

These contact points can be used for detailed questions about shipments, Stellar tracking issues, or other logistical support.

FAQs about Stellar Tracking

1. How is a Stellar tracking number obtained?

A Stellar tracking number is typically provided by the sender, merchant, or e-commerce platform once a shipment has been dispatched. It is crucial for monitoring the package’s journey.

2. What should be done if a Stellar tracking status does not update?

If the Stellar tracking status remains unchanged for an extended period, it is advisable to first contact the sender for clarification. If the issue persists, reaching out to Stellar Express directly via their provided contact information may be necessary for further investigation.

3. What if a Stellar tracking package is delayed or lost?

In cases of significant delay or a suspected lost package, the initial step should be to contact the sender or seller who arranged the shipment. They can initiate an inquiry with Stellar Express from their end, as they are the direct client of the logistics company.