Surat Kargo (Sürat Kargo) Tracking Guidelines and Tips

Surat Kargo (Sürat Kargo) Tracking Information

Sürat Kargo Taşımacılık A.Ş., commonly known as Surat Kargo, was established in 2007 in Turkey. The company operates as a significant player in the Turkish logistics and cargo sector, specializing in parcel, document, and express cargo transportation. Surat Kargo offers both domestic and international delivery services.

Their core services encompass a wide range of logistics solutions designed for both individual and corporate clients. These include:

• Domestic Cargo Services: Standard delivery for parcels and documents across Turkey.
• International Cargo Services: Facilitating shipments to various global destinations.
• Special Services: Catering to specific needs such as express deliveries, scheduled pick-ups from addresses, handling of fragile goods, and other value-added services.
• E-commerce Solutions: Providing tailored logistics support for online businesses, including warehousing and distribution services.
• Integrated Logistics: Offering comprehensive supply chain management solutions.

Surat Kargo emphasizes customer satisfaction, speed, reliability, and innovation in its operations. The company utilizes a modern infrastructure and aims to provide efficient and high-quality logistics solutions, striving to be a preferred brand in the sector.

How to Track Surat Kargo (Sürat Kargo) Packages

Tracking your Surat Kargo package is possible through multiple convenient methods:

1. Via the Official Surat Kargo Website:
   • Visit the official Surat Kargo website: https://www.suratkargo.com.tr/.
   • Locate the "Gönderi Takip" (Shipment Tracking) section, typically prominently displayed on the homepage.
   • Enter your unique Surat Kargo tracking number (Gönderi Kodu or Takip No) into the designated field.
   • Click the tracking button to view the real-time status and detailed journey of your shipment.
2. Via Synctrack Tracking Tool:
   • Obtain your Surat Kargo tracking number, which is provided by the sender.
   • Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Input your Surat Kargo tracking number into the designated tracking field.
   • Click the “Track” button to retrieve the latest Surat Kargo tracking details of your package.
3. Via Surat Kargo Mobile Application:
   • Surat Kargo offers mobile applications for both Android and iOS devices.
   • Download the official Sürat Kargo mobile app from your device’s respective app store (Google Play Store or Apple App Store).
   • Within the app, there is typically a dedicated section for shipment tracking where you can enter your tracking number to monitor your package.

Surat Kargo (Sürat Kargo) Tracking Contact Number

For inquiries regarding Surat Kargo tracking or any other service-related questions, you can contact their customer service:

• Phone Number: +90 0850 202 02 02
• Email Address: [email protected]

FAQs About Surat Kargo (Sürat Kargo) Tracking

Q1: How can I track my Surat Kargo package?
A1: You can track your Surat Kargo package by entering your tracking number on their official website https://www.suratkargo.com.tr/, using the Synctrack tracking tool at https://synctrack.io/couriers/, or through the official Sürat Kargo mobile application.

Q2: What should I do if my Surat Kargo tracking number is not found or not updating?
A2: If your Surat Kargo tracking number is not found or the information is not updating, first verify that you have entered the correct number. Allow some time (24-48 hours) after dispatch for the tracking information to appear or update in the system. If the issue persists, contact Surat Kargo customer service at +90 0850 202 02 02 or via email at [email protected] for assistance.

Q3: What are common Surat Kargo tracking statuses?
A3: Common Surat Kargo tracking statuses include:

• "Kargoya Verildi" (Package Submitted to Courier): The sender has handed over the package.
• "Transfer Halinde" (In Transit/On the Way): The package is moving between Surat Kargo facilities or towards its destination.
• "Dağıtıma Çıktı" (Out for Delivery): The package has left the local depot and is on its way to the recipient’s address.
• "Teslim Edildi" (Delivered): The package has been successfully delivered to the recipient.
• "Şubede" (At the Branch): The package has arrived at the local Surat Kargo branch for processing or collection.

Q4: Can I track international Surat Kargo shipments?
A4: Yes, Surat Kargo offers international shipping services, and you can track international Surat Kargo shipments using the same methods as domestic shipments. The tracking number will provide updates on its journey until it reaches the destination country, and potentially through final delivery, depending on the service type and destination country’s postal integration.

Q5: How long does Surat Kargo tracking information remain available?
A5: Surat Kargo tracking information typically remains available in their system for a reasonable period after delivery, usually a few months. This allows users to review past shipment details if needed. Specific retention periods may vary, but standard delivery records are generally accessible for post-delivery inquiries.