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Tourbell

Tourbell Tracking Information

Tourbell, officially recognized as Shenzhen Tonglian International Logistics Co., Ltd., is a logistics company established in 2017. The company focuses on providing comprehensive cross-border e-commerce logistics solutions. Its core services are designed to facilitate efficient global trade, catering to the needs of online businesses.

Tourbell’s primary service offerings include:

  • Global Special Line Services: Dedicated logistics routes for various regions, including European Special Line, US Special Line, and Southeast Asia Special Line, optimizing delivery times and costs.
  • Cross-border Warehousing: Solutions for storage and distribution in key international locations, supporting inventory management and faster fulfillment for e-commerce sellers.
  • FBA First-Mile Logistics: Services for transporting goods directly to Amazon’s fulfillment centers.
  • Overseas Warehousing: Providing storage and fulfillment options in destination countries to enhance delivery efficiency.
  • Supply Chain Finance: Financial services integrated with logistics to support businesses’ operational needs.

Tourbell positions itself as a reliable partner for cross-border e-commerce, emphasizing its expertise in navigating international logistics challenges and providing stable, efficient, and professional services.

How to Track Tourbell Packages

Tracking Tourbell packages is achievable through multiple reliable methods.

1. Via Tourbell Official Website:

The most direct way to track a Tourbell package is through their official website.

  1. Visit the Tourbell official website: https://tourbell.cn/.
  2. Locate the tracking input field prominently displayed on the homepage, usually labeled “输入查询单号” (Enter query number).
  3. Enter your specific Tourbell tracking number into the designated field.
  4. Click the “查询” (Query/Track) button to retrieve the real-time status and detailed journey of your shipment.

2. Via Synctrack Tracking Tool:

For an alternative tracking solution, Synctrack provides a convenient platform for monitoring various couriers, including Tourbell.

  1. Obtain Your Tourbell Tracking Number: Ensure possession of the Tourbell tracking number, typically supplied by the seller or sender.
  2. Visit Synctrack: Navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.
  3. Enter Your Tracking Number: Input your Tourbell tracking number into the designated field on the Synctrack platform.
  4. Click “Track”: Press the “Track” button to view the comprehensive tracking details of your Tourbell shipment.

Tourbell Tracking Contact Information

For inquiries related to Tourbell tracking or other services, customers can utilize the following contact details:

  • Customer Service Email: [email protected]
  • General Sales/Customer Service Phone: 0755-23719001
  • Company Office Location: Room 505, 5th Floor, Fuyuan Commercial Building, No. 8 Zhengfeng South Road, Fuyong Street, Bao’an District, Shenzhen City, China.

Additional contact options for specific departments or services might be available on their official website’s “Contact Us” page.

FAQs about Tourbell Tracking

Here are some frequently asked questions regarding Tourbell tracking:

1. How can a Tourbell tracking number be obtained?

The Tourbell tracking number is typically provided by the seller or merchant after the shipment has been dispatched. It is usually included in the shipping confirmation email or accessible within the order details on the purchase platform.

2. What should be done if Tourbell tracking information is not updating or shows “not found”?

If Tourbell tracking information is not updating, it is advisable to wait 24-48 hours after receiving the tracking number for the system to register the initial scan. If the issue persists, contact the sender to verify the tracking number. If confirmed correct, reach out to Tourbell customer service using the provided contact details for assistance.

3. What do common Tourbell tracking statuses mean?

Common Tourbell tracking statuses include:

  • “In Transit”: The package is currently moving between Tourbell facilities or on its way to the destination.
  • “Arrived at facility”: The package has reached a Tourbell sorting or distribution center.
  • “Out for delivery”: The package is with a local courier and is expected to be delivered soon.
  • “Delivered”: The package has successfully reached its final destination.
  • “Customs clearance”: The package is undergoing customs inspection or processing.

4. How long does it take for Tourbell tracking updates to appear?

Tourbell tracking updates typically appear within 24 to 48 hours after the package has been handed over to Tourbell and the initial scan is performed. Updates will continue as the package progresses through various checkpoints in the logistics network.