Shenzhen Tangwang International Logistics Co., Ltd., also known as TWTH (often associated with TH99), is a professional international logistics service provider based in Shenzhen, China. Established in 2017, the company focuses on delivering efficient and comprehensive logistics solutions for global trade and cross-border e-commerce.
TWTH aims to offer high-quality, convenient, and reliable services to meet the diverse needs of its customers. Their operations are supported by a professional team dedicated to optimizing logistics processes.
Key Services Offered by TWTH:
- International Express: Provides services through major global express carriers such as DHL, UPS, FedEx, and TNT, facilitating rapid global shipments.
- International Dedicated Lines: Offers specialized routes for specific regions, including but not limited to the United States, Europe, Canada, Australia, Japan, Korea, and Southeast Asia, designed for efficient and cost-effective delivery.
- International Small Packages: Handles smaller shipments, often utilizing services like ePacket and various China Post options.
- International Postal Parcels: Manages larger postal shipments through services like China Post, Hong Kong Post, and Singapore Post.
- Warehousing & Overseas Warehousing: Provides storage solutions, including local and international warehousing, to support supply chain management.
- Customs Clearance & Tax Solutions: Assists with the complexities of international customs procedures and offers various tax solutions to ensure smooth import and export.
TWTH positions itself as an integrated logistics provider, capable of handling various types of goods and offering solutions that encompass transportation, warehousing, and customs processes.
How to Track TWTH Packages
Tracking your TWTH package is possible through multiple methods, ensuring you can monitor your shipment’s progress.
1. Via the Official TWTH Website:
The primary method for TWTH tracking is through their official website.
- Visit the TWTH Website: Navigate to http://www.th99.com.cn/.
- Locate the Tracking Field: On the homepage, there is a prominent input field labeled “查询包裹” (Query Parcel).
- Enter Your Tracking Number: Input your unique TWTH tracking number into this field.
- Initiate Tracking: Click the corresponding button next to the input field to view the detailed tracking status and history of your package.
Synctrack offers a convenient platform for TWTH tracking across various couriers, including TWTH.
- Obtain Your Tracking Number: Ensure you have your TWTH tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your TWTH tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the tracking details of your shipment.
For direct inquiries regarding TWTH tracking or other services, you can reach out to TWTH through the following contact details:
- Phone Number: +86 0755-23509923
- Email Address: [email protected]
- Office Location: 2nd Floor, Building 32, CuiGang Industrial Park Phase II, Huaide South Road, Fuyong Street, Bao’an District, Shenzhen City, China (深圳市宝安区福永街道怀德南路翠岗工业园二区32栋二楼)
FAQs About TWTH Tracking
Here are some frequently asked questions regarding TWTH tracking:
1. How long does TWTH delivery typically take?
TWTH delivery times vary significantly based on the service selected (e.g., express, dedicated line, postal), the origin and destination countries, customs processing, and potential unforeseen delays. International shipments generally take anywhere from a few days for express services to several weeks for standard or postal services.
2. What should be done if a TWTH tracking number does not show updates?
If your TWTH tracking number isn’t showing immediate updates, it may be due to the initial processing delay, especially shortly after shipment. It can take 24-48 hours for the first scan to appear. If no updates appear after this period, it is advisable to contact the sender/seller first to confirm the tracking number and shipment status. If the issue persists, reaching out to TWTH customer service directly with your tracking number can help.
3. What do various TWTH tracking statuses indicate?
TWTH tracking statuses provide real-time updates on your package’s journey. Common statuses include:
- “In Transit” / “Departed Facility”: The package is moving between TWTH facilities or heading to the destination country.
- “Arrived at Destination Country”: The package has reached the recipient’s country.
- “Customs Clearance”: The package is being processed by customs authorities. This status might last for varying periods.
- “Out for Delivery”: The package has left the local distribution center and is on its way to the final delivery address.
- “Delivered”: The package has been successfully delivered to the recipient.
- “Exception” / “Attempted Delivery”: An issue occurred during delivery (e.g., recipient not available, address issue).
4. Can the delivery address for a TWTH package be changed after shipment?
Changing the delivery address for a TWTH package after it has been shipped is generally difficult and often not possible, especially once the package has left the origin country or is in the final stages of delivery. Any changes would depend on the specific TWTH service used and the policies of the final delivery carrier. It is best to contact the sender immediately to inquire about possibilities, as they initiated the shipment.
5. What to do if a TWTH package is delayed or appears lost?
If your TWTH package is significantly delayed beyond the estimated delivery time or tracking indicates it might be lost (e.g., no updates for an extended period after customs clearance), first contact the sender or seller. They are typically responsible for initiating an investigation with TWTH or the relevant carrier. Provide them with your TWTH tracking number and details of the delay. If the sender cannot resolve the issue, you may then contact TWTH customer service directly.
+86 0755-23509923 