TY

TY Tracking Information

Shenzhen Tianyuan International Logistics Co., Ltd., commonly referred to as TY Global Logistics or TY, is a comprehensive logistics service provider specializing in cross-border e-commerce. Established in 2012 with its headquarters in Shenzhen, China, TY focuses on offering efficient and reliable logistics solutions for global online sellers.

TY’s service offerings encompass a wide range of international logistics solutions, including:

• International e-commerce small parcels: Handling small packages for global e-commerce shipments.
• International dedicated lines: Specialized routes designed for faster and more cost-effective delivery to specific regions.
• International express services: Expedited delivery options for urgent shipments.
• International air freight: Air cargo solutions for heavier or time-sensitive goods.
• International sea freight: Ocean shipping services for bulk cargo and less time-sensitive deliveries.
• FBA head-haul transport: Logistics services for shipping goods directly to Amazon’s Fulfillment By Amazon (FBA) warehouses.
• Overseas warehousing: Solutions for storing goods in international locations, facilitating faster local distribution.

The company aims to provide streamlined, secure, and cost-effective logistics services to support the growing demands of cross-border e-commerce, emphasizing speed and service quality.

How to Track TY Packages

Tracking TY packages allows customers to monitor their shipment’s progress from dispatch to delivery. There are primarily two effective methods for tracking:

1. Via the Official TY Website:
   • Visit the official TY Global Logistics website: http://www.sztygj.net/.
   • On the homepage, locate the tracking input field, typically labeled “查询” (Query) or “请输入运单号” (Please enter waybill number).
   • Enter your complete TY tracking number into the designated box.
   • Click the “查询” (Query) or “Track” button to view the latest status and detailed logistics information of your TY shipment.
2. Via Synctrack Tracking Tool:
   • Tracking your TY package is straightforward and efficient using Synctrack.
   • Obtain Your Tracking Number: Ensure the TY tracking number, provided by the seller, is available.
   • Visit Synctrack: Navigate directly to the Synctrack Tracking Page for couriers: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input the TY tracking number into the designated tracking field on the Synctrack platform.
   • Track Your Shipment: Click the “Track” button to view the detailed tracking status of the TY shipment.

TY Tracking Contact Information

For inquiries regarding TY tracking or other logistics services, customers can reach out through the following contact details:

• Phone Number: 0755-23090008
• Email Address: [email protected]
• Office Location: Building A, Tianyuan International Logistics Park, No. 2 Xiashiwei Road, Fuyong Street, Bao’an District, Shenzhen City, China.

These contact points facilitate direct communication for support, tracking assistance, or service-related questions.

FAQs about TY Tracking

Here are some frequently asked questions about TY tracking:

• How long does TY tracking information take to update?

  Typically, TY tracking information becomes available and starts updating within 24-48 hours after the package is picked up or the tracking number is generated. Updates may vary based on transit points and scanning frequency throughout the shipping process.

• What if my TY tracking number shows “not found” or no updates?

  If the TY tracking number is recently generated, it may take some time for the system to register the initial scan. If after 48 hours there are still no updates, it is advisable to verify the accuracy of the tracking number or contact the sender or TY customer service for clarification.

• What should be done if a TY package is delayed?

  Delivery delays can occur due to various reasons, including customs processing, adverse weather conditions, or unforeseen logistical issues. Continue to monitor the TY tracking status for any new updates. If the delay is significant or causes concern, reaching out to the sender or TY customer service is recommended for further assistance and information.

• Can the delivery address for a TY package be changed after shipment?

  Once a TY package is in transit, changing the delivery address is often difficult or impossible due to security protocols and logistical constraints. Customers should contact the sender or TY customer service immediately to inquire about potential options, though successful redirection is not guaranteed.