UstEx, officially known as Shanghai Yisheng International Express Co., Ltd. (上海翌盛国际速递有限公司), is a logistics and international express service provider headquartered in Shanghai, China. Established in 2008, the company has grown to become a comprehensive logistics enterprise offering a range of services designed to facilitate international trade and e-commerce.
UstEx focuses on integrating various logistics resources, emphasizing the use of advanced logistics information systems to provide real-time tracking and efficient supply chain solutions. Their service philosophy centers on customer satisfaction, continuous innovation, and building win-win relationships with clients.
Key Services Offered by UstEx:
- International Express: Provides fast and reliable door-to-door express delivery services globally, suitable for time-sensitive shipments.
- International Air Freight: Offers air transportation solutions for larger volumes and heavier goods, ensuring timely delivery across international borders.
- International Sea Freight: Provides cost-effective sea shipping options for bulk cargo and non-urgent shipments, connecting major ports worldwide.
- FBA Logistics (Amazon FBA): Specializes in logistics services tailored for Amazon FBA sellers, including warehousing, labeling, customs clearance, and direct delivery to Amazon fulfillment centers.
- E-commerce Logistics: Develops comprehensive supply chain solutions for cross-border e-commerce businesses, covering the entire process from origin to final delivery.
The company leverages its extensive network within China and its global partnerships to offer seamless logistics operations, supporting businesses in their international endeavors.
How to Track UstEx Packages
Tracking your UstEx package is straightforward, with several methods available to keep you informed about your shipment’s journey.
1. Via the Official UstEx Website:
The primary method for UstEx tracking is through their official website.
- Obtain Your Tracking Number: Ensure you have the unique UstEx tracking number provided by the sender or merchant.
- Visit the UstEx Official Website: Go to https://www.shysbj.com/.
- Locate the Tracking Field: On the homepage, there is a prominent input field labeled “Tracking Number” or similar, usually accompanied by a search button.
- Enter Your Tracking Number: Input your UstEx tracking number into the designated field.
- Initiate Tracking: Click the “Query” or “Track” button to view the latest status and detailed history of your shipment.
Synctrack offers a convenient way to track UstEx packages along with shipments from various other couriers.
- Obtain Your Tracking Number: Ensure you have your UstEx tracking number, which is provided by the seller.
- Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your UstEx tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the tracking details of your shipment.
While UstEx primarily offers tracking through its website, specific information about tracking via mobile apps or text messages is not prominently featured on their official site.
For inquiries regarding your UstEx package or services, you can reach out to them using the following contact details:
- Phone Number: 021-39506699 (This is a landline number for Shanghai, China)
- Email Address: [email protected]
- Office Location: Building 3, No. 3359 Huaxu Road (Lujiaohao), Xianghuaqiao Street, Qingpu District, Shanghai, China (Postal Code: 201700).
FAQs about UstEx Tracking
Here are some frequently asked questions regarding UstEx tracking:
1. How long does UstEx delivery typically take?
UstEx delivery times vary significantly based on the service selected (e.g., express, air freight, sea freight), the origin and destination countries, customs clearance processes, and other logistical factors. For specific transit times, it is recommended to consult the service agreement or contact UstEx directly with your tracking number.
2. What do UstEx tracking statuses mean?
UstEx tracking statuses provide updates on your package’s journey. Common statuses include “In Transit” (package is moving), “Arrived at Facility” (package has reached a sorting center), “Departed Facility” (package has left a sorting center), “Customs Clearance” (package is undergoing customs inspection), “Out for Delivery” (package is with the local courier for final delivery), and “Delivered” (package has been successfully received). For specific definitions of less common statuses, contacting UstEx customer service is advised.
3. What should be done if an UstEx tracking number is not working?
If your UstEx tracking number is not yielding results, first verify that the number has been entered correctly. It may take some time (up to 24-48 hours) for tracking information to appear after a label is created or a package is picked up. If the issue persists, contact the sender to confirm the tracking number or reach out to UstEx customer service for assistance.
4. Can the delivery address for an UstEx package be changed after shipment?
Once an UstEx package has been shipped and is in transit, changing the delivery address is generally very difficult or impossible due to logistical complexities and security protocols. Any potential changes would require immediate contact with UstEx customer service and may incur additional charges or delays, often depending on the package’s current stage and destination country’s regulations.
