Viettel Post

Viettel Post Tracking Information

Viettel Post is a leading logistics and express delivery company in Vietnam, established in 1997 as a subsidiary of the Viettel Group, a major telecommunications corporation. Initially focused on postal services for the military, Viettel Post expanded its operations to serve the general public, becoming a key player in the Vietnamese logistics market.

Their services encompass a wide range of logistics solutions, including:

• Domestic and international express delivery (Chuyển phát nhanh).
• Standard parcel delivery (Chuyển phát tiết kiệm).
• Freight services (Vận tải hàng hóa).
• Cash on Delivery (COD) services.
• Warehousing and fulfillment.
• E-commerce logistics solutions, supporting businesses with their online sales and distribution.

Viettel Post prides itself on its extensive network that reaches even remote areas across Vietnam, leveraging Viettel Group’s robust infrastructure. The company is committed to applying technology to optimize operations, enhance service quality, and provide seamless experiences for its customers, including efficient tracking capabilities. Their mission is to build a modern, efficient, and reliable logistics system that contributes to the nation’s economic development.

How to Track Viettel Post Packages

Tracking your Viettel Post package is straightforward, with multiple convenient options available:

1. Via the Official Viettel Post Website:

   • Navigate to the official Viettel Post website at https://viettelpost.com.vn/.
   • Locate the tracking field on the homepage, typically labeled “Tra cứu bưu gửi” or “Nhập mã vận đơn.”
   • Enter your tracking number (Mã vận đơn) into the designated input box. You can often enter multiple tracking numbers separated by commas or spaces.
   • Click the search icon or “Tra cứu” button to view the real-time status and history of your shipment.

2. Via Synctrack Tracking Tool:

   • Tracking your Viettel Post package is straightforward and efficient. Follow these steps to use the Synctrack platform:
   • Obtain Your Tracking Number: Ensure the Viettel Post tracking number is available, which is typically provided by the sender.
   • Visit Synctrack: Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input the tracking number into the designated field.
   • Click ‘Track’: Select the ‘Track’ button to view the shipment’s current tracking details.

3. Via the Viettel Post Mobile Application:

   • Download the “Viettel Post” mobile app from your device’s app store (available for iOS and Android).
   • Log in or register if required.
   • Within the app, find the tracking section (usually labeled “Tra cứu” or “Tracking”).
   • Enter your tracking number to receive instant updates on your package’s journey directly on your mobile device.

4. Via Viettel Post Customer Service Hotline:

   If you encounter issues with online tracking or prefer direct assistance, you can call Viettel Post customer service. Provide your tracking number to the representative, and they will help you ascertain your package’s status.

Viettel Post Tracking Contact Number

For direct inquiries regarding Viettel Post tracking or any other service-related questions, you can contact their customer support:

• Customer Service Hotline: 1900 8095 (This is the official national hotline for Viettel Post).
• Email: [email protected]
• Head Office Address: Km2, Đại lộ Thăng Long, Mễ Trì, Nam Từ Liêm, Hà Nội, Việt Nam.

FAQs about Viettel Post Tracking

• What is a Viettel Post tracking number?

  A Viettel Post tracking number is a unique code assigned to each package or shipment. It allows customers to monitor the real-time progress and location of their parcel from dispatch to delivery.

• How long does it take for Viettel Post tracking information to update?

  Tracking information typically updates within a few hours of the package being scanned at various points in the delivery process (e.g., origin warehouse, transit points, destination office). Delays can sometimes occur, especially during peak seasons or due to technical issues.

• What should be done if the Viettel Post tracking number shows no information or is invalid?

  First, double-check the tracking number for any typos. If the issue persists, wait a few hours as it might take some time for the system to register new shipments. If there’s still no information after 24 hours, contact Viettel Post customer service with your shipment details.

• Can Viettel Post track international packages?

  Yes, Viettel Post offers international shipping services and provides tracking for international packages that are handled within their network or through their international partners. The level of detail might vary once the package leaves Vietnam and is handed over to a foreign postal service.

• What does it mean if my Viettel Post package shows “Delivered” but I haven’t received it?

  If your Viettel Post tracking shows “Delivered” but the package is not in your possession, immediately check with household members, neighbors, or building management. If the package is still missing, contact Viettel Post customer service (1900 8095) as soon as possible to report the issue and initiate an investigation.