WePost

WePost Tracking Information

WePost is a prominent cross-border logistics company primarily focusing on shipments between China and Malaysia. Established in 2011 by a group of Malaysian entrepreneurs, WePost aims to simplify complex international logistics for both individuals and e-commerce businesses. Their core mission is to provide professional, safe, fast, and efficient cross-border logistics services and solutions, with a vision to become the most trusted and preferred logistics partner in Malaysia.

WePost offers a comprehensive suite of services designed to manage the entire shipping process, including:

• Air Freight: Solutions for urgent or smaller packages, including options for general and sensitive goods.
• Sea Freight: Services for bulkier items or larger shipments, offering both Less than Container Load (LCL) and Full Container Load (FCL) options, suitable for both general and sensitive goods.
• Customs Clearance: Handling all necessary customs declarations and procedures to ensure smooth entry into Malaysia.
• Warehousing: Providing storage solutions in their overseas and local warehouses.
• Consolidated Shipping: Allowing customers to combine multiple smaller purchases into a single, cost-effective shipment.
• Door-to-door delivery: Ensuring packages are delivered directly to the recipient’s address.

WePost emphasizes transparent pricing, efficient processes, and a user-friendly online platform to manage shipments, track parcels, and access customer support.

How to Track WePost Packages

Tracking your WePost package can be done through multiple reliable methods:

Via the Official WePost Website:

• • Navigate to the official WePost website at https://www.wepost.com.my/.
  • Locate the tracking bar or “Track & Trace” section, typically prominent on the homepage.
  • Enter your WePost tracking number into the designated field. Ensure the number is accurate.
  • Click the “Track” or search button to retrieve the latest status and detailed journey of your package.

Via Synctrack Tracking Tool:

• • • Tracking your WePost package is simple and efficient using the Synctrack platform.
    • Obtain your WePost tracking number, which is provided by the sender or merchant.
    • Visit the Synctrack Tracking Page directly at https://synctrack.io/couriers/.
    • Input your tracking number in the designated field.
    • Click the “Track” button to view the comprehensive tracking details of your shipment.

Via WePost Member Center:

For registered users, WePost provides a dedicated member center on their website. Logging into your account allows you to view and track all your ongoing shipments associated with your account, offering a centralized overview of your logistics activities.

WePost Tracking Contact Information

For direct inquiries regarding your WePost shipments or other services, you can reach WePost through the following contact details:

• Contact Number: +60 78180383
• Email Support: [email protected]
• Office Location (Headquarters): Unit 1.07 & 1.08, Level 1, Capital 21, 8, Jalan Tampoi, Kawasan Perindustrian Tampoi, 81200 Johor Bahru, Johor, Malaysia.

FAQs about WePost Tracking

Here are some frequently asked questions regarding WePost tracking:

• Why is my WePost tracking information not updating?

  Tracking information may not update immediately due to several factors, such as the time taken for packages to be scanned at each transit point, during customs clearance procedures, or during peak shipping seasons. Typically, it can take 1-3 working days for initial updates after payment or shipment pickup. If there’s no update for an extended period, it is advisable to contact WePost customer support.

• What do the different WePost tracking statuses mean?

  WePost tracking statuses provide insights into your package’s journey. Common statuses include “Pending Shipment” (awaiting pickup/processing), “In Transit” (on its way between locations), “Arrived at Origin/Destination Hub” (reached a sorting facility), “Customs Clearance” (being processed by customs), “Out for Delivery” (on its way to the recipient), and “Delivered” (successfully received).

• What should I do if my WePost tracking number is not working?

  If your WePost tracking number shows no information or is invalid, first verify that you have entered the correct number without any typos. Also, ensure sufficient time has passed since the package was sent, as it may take a few hours for the system to register the details. If the issue persists, contact the sender to confirm the tracking number or reach out to WePost customer support for assistance.

• Can I track multiple WePost packages simultaneously?

  WePost’s official tracking portal typically allows tracking one package at a time by entering a single tracking number. For tracking multiple packages, some users may find it efficient to use the WePost member center if all packages are linked to their account, or track each number individually on the tracking page.