XDB Tracking Information

XDB, officially known as Xiamen New Earth Express Co., Ltd. (厦门新大地速运有限公司), is a logistics service provider established in 2005. Headquartered in Xiamen, China, XDB focuses on providing comprehensive cross-border logistics solutions, primarily serving the demands of e-commerce. The company specializes in routes to Europe and America, emphasizing efficiency and customer-centric services.

XDB’s service offerings include:

• International Express: Providing expedited door-to-door delivery services for various regions, including Europe, America, and Japan.
• International Air Freight: Offering global air transport solutions for diverse cargo needs.
• International Sea Freight: Facilitating both Full Container Load (FCL) and Less than Container Load (LCL) sea freight services worldwide.
• Overseas Warehousing: Providing warehousing and distribution services in key international locations, supporting efficient supply chain management.
• Other Services: This includes customs clearance, cargo insurance, and professional packaging services, aiming to offer a complete logistics package.

XDB utilizes self-developed logistics management systems and operates with a professional team, positioning itself as a reliable partner for global e-commerce logistics.

How to Track XDB Packages

Tracking an XDB package is a straightforward process, with multiple methods available to monitor your shipment’s progress.

1. Via the Official XDB Website:

The most direct method is through the official XDB website. Visit https://www.xmxdb.com/. On the homepage, a dedicated tracking field, typically labeled "单号查询" (Tracking Number Inquiry), is prominently displayed. Simply enter your XDB tracking number into this field and click the inquiry or track button to view the latest status and detailed journey of your package.

2. Via Synctrack Tracking Tool:

Synctrack provides an efficient platform for XDB tracking. To use this service:

• First, secure your XDB tracking number, which is generally provided by the sender or seller.
• Next, navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Locate the designated field and enter your XDB tracking number.
• Finally, click the “Track” button to reveal the comprehensive tracking details of your XDB shipment.

Currently, the official XDB website primarily highlights online tracking via its website as the main method. There is no explicit mention of tracking services available through a mobile application or text message functionality on their official platform.

XDB Tracking Contact Number

For inquiries regarding XDB tracking or other services, XDB provides direct contact information:

• Contact Phone Number: +86-0592-6076766
• Email Address: [email protected]

The head office of XDB is located at:
Room 101, No. 801 Fangshan South Road, Torch (Xiang’an) Industrial Zone, Xiang’an District, Xiamen City, China (厦门市翔安区火炬（翔安）产业区舫山南路801号101室).

FAQs About XDB Tracking

1. How do I track my XDB package?

An XDB package can be tracked by entering its unique tracking number on the official XDB website (https://www.xmxdb.com/) in the designated tracking field, or by utilizing third-party tracking platforms like Synctrack (https://synctrack.io/couriers/).

2. What if my XDB tracking number shows no information or is invalid?

If your XDB tracking number is not yielding results, first verify the number for any typos. It may also take some time for the tracking information to appear online after a package has been dispatched. If the issue persists after 24-48 hours, it is advisable to contact the sender for verification or reach out to XDB customer service directly.

3. What types of services does XDB provide?

XDB specializes in cross-border e-commerce logistics, offering services such as international express, international air freight, international sea freight, overseas warehousing, customs clearance, and packaging, particularly for shipments to Europe and America.

4. How can I contact XDB for support regarding my shipment?

For support with your XDB shipment, you can contact their customer service directly via phone at +86-0592-6076766 or by email at [email protected].