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XQE Tracking Information

XQE (新奇特物流), officially known as Xingqite Logistics, was established in 2008. The company specializes in international logistics services, primarily focusing on routes between China and Russia, Central Asia, and Europe. XQE positions itself as a “one-stop” solution provider in the logistics sector, aiming to offer comprehensive and integrated services for businesses engaged in international trade.

Their core services encompass a wide range of logistics solutions, including:

  • International Rail Transport: This service leverages the China-Europe (and China-Russia) freight train network, providing a reliable and cost-effective method for bulk cargo transportation across continents.
  • International Road Transport: XQE offers cross-border trucking services, particularly beneficial for destinations requiring flexible and direct delivery options.
  • International Air Transport: For time-sensitive shipments, air freight services are provided to ensure quick delivery of goods.
  • Customs Clearance Services: The company handles the complexities of customs declarations and procedures, facilitating smooth cross-border movement of goods.
  • Warehousing Services: XQE offers storage solutions, including bonded warehousing, for goods awaiting shipment or distribution.
  • Project Logistics: This involves managing complex and large-scale transportation projects that require specialized planning and execution.

XQE emphasizes its commitment to efficiency, safety, and customer satisfaction in its operations, aiming to provide stable and secure logistics channels for its clients.

How to Track XQE Packages

Tracking XQE packages can be done through a couple of reliable methods, ensuring customers can monitor their shipments’ progress.

  1. Via the Official XQE Website:

    The primary method for XQE package tracking is directly through their official website.

    • Visit the XQE website: Go to http://www.xqkjwl.com/.
    • Locate the Tracking Field: On the homepage, there is typically a prominent tracking input box labeled “Tracking number inquiry” (运单号查询) or similar.
    • Enter Your Tracking Number: Input your specific XQE tracking number into this field.
    • Initiate Tracking: Click the “Inquire” (查询) or equivalent button to retrieve the latest status and details of your XQE shipment.
  2. Via Synctrack Tracking Tool:

    Tracking XQE packages is straightforward and efficient using the Synctrack platform.

    • Obtain Your Tracking Number: Ensure the XQE tracking number, provided by the seller, is available.
    • Visit Synctrack: Navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.
    • Enter Your Tracking Number: Input the XQE tracking number in the designated field.
    • Click “Track”: Select the “Track” button to view the shipment’s XQE tracking details.

As of the current information, the XQE website primarily offers tracking via its online portal. There is no explicit mention of official mobile apps or SMS/text message tracking services.

What is XQE tracking contact number

For inquiries regarding XQE tracking or other services, customers can reach out through their official contact channels:

  • Contact Phone Number: +86 0755-22650073
  • Email Address: [email protected]
  • Office Location: Room 1205, Building 2, Huijin Plaza, Pingshan Avenue, Pingshan District, Shenzhen, Guangdong, China.

These details are typically found on the “Contact Us” (联系我们) section of their official website.

FAQs about XQE tracking

  1. How long does XQE delivery typically take?

    XQE delivery times vary significantly based on the service type (air, rail, road) and the specific origin and destination countries, particularly for international shipments between China, Russia, Central Asia, and Europe. Rail transport usually takes longer than air freight, while road transport offers a balance. For precise estimates, it is best to contact XQE customer service directly with your tracking number.

  2. What should be done if an XQE tracking number is not updating?

    If your XQE tracking number shows no updates for an extended period, first verify the tracking number for any typos. If confirmed correct, allow 24-48 hours for initial updates to appear. If still no update, contact XQE customer service using the provided phone number or email, quoting your tracking number for assistance.

  3. What does an “In Transit” or “Customs Clearance” status mean for XQE tracking?

    “In Transit” means your XQE package is actively moving between sorting facilities or is on its way to the destination country. “Customs Clearance” indicates that your shipment is undergoing inspection and processing by customs authorities in the destination or transit country. This status requires patience as it can sometimes involve delays due to regulatory procedures.

  4. Does XQE provide door-to-door delivery services?

    XQE primarily focuses on international logistics solutions including air, rail, and road freight, often to a specific port, terminal, or warehouse. While they handle customs clearance, the final mile or door-to-door delivery depends on the specific service agreement and destination. It is advisable to confirm with the sender or XQE directly if door-to-door delivery is included for a particular shipment.