XSLONG Logistics, also known as Shenzhen XSLONG Logistics Co., Ltd., was established in 2014. It operates as a professional international logistics service provider based in Shenzhen, China. The company specializes in facilitating cross-border e-commerce small packages, offering comprehensive international shipping solutions that integrate air, sea, and land transportation.
XSLONG Logistics focuses on key service routes, primarily serving the United States, Europe, and Canada. Their service offerings include direct mail, FBA (Fulfillment by Amazon) first-leg logistics, and DDP (Delivered Duty Paid) services. The company’s core mission revolves around providing efficient, safe, and reliable international shipping options for online sellers and businesses engaged in global trade.
Tracking xslong packages can be done through multiple reliable methods:
Via the Official XSLONG Website:
Via Synctrack Tracking Tool:
At present, there are no additional official tracking methods such as dedicated mobile apps or text message services explicitly listed on the XSLONG website.
For inquiries related to xslong tracking or other services, customers can utilize the following contact information:
Here are some frequently asked questions regarding xslong tracking:
How can a package be tracked if it is shipped with XSLONG Logistics?
XSLONG packages can be tracked directly on the official XSLONG website by entering the tracking number. Alternatively, universal tracking platforms like Synctrack can be used by inputting the specific tracking number provided by the seller.
What should be done if an XSLONG tracking number is not displaying updates?
If an xslong tracking number does not immediately show updates, verify the number for accuracy. It is common for tracking information to take 24-48 hours to become active in the system after the package has been handed over. If the issue persists beyond this timeframe, it is recommended to contact the seller or xslong customer service for further assistance.
What is the typical delivery timeframe for XSLONG shipments?
Delivery times for xslong shipments vary depending on the destination country, customs clearance procedures, and the specific service chosen. For popular routes such as the US, Europe, and Canada, transit times can range from several days to a few weeks. For more precise estimates, refer to the estimated delivery timeframe provided by your seller or contact xslong customer service.
What steps should be taken if an XSLONG package is delayed or appears lost?
In the event of a delayed or potentially lost xslong package, the first step is to contact the seller to confirm shipping details and initiate an inquiry. If additional support is required, reach out directly to xslong customer service with your tracking number and complete shipment details for investigation.
What primary services does XSLONG Logistics offer?
XSLONG Logistics specializes in logistics for cross-border e-commerce small packages. Their services include integrated air, sea, and land transportation, offering options such as direct mail, FBA first-leg logistics, and DDP (Delivered Duty Paid) services, primarily for shipments to the United States, Europe, and Canada.