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Here are guidelines and tips for Zonace tracking:

Zonace Tracking Information

ZONACE GLOBAL LOGISTICS LIMITED was established in Hong Kong in 2013. The company positions itself as a one-stop logistics solution provider for e-commerce cross-border logistics. Its core mission is to offer global cross-border e-commerce sellers safe, efficient, professional, and compliant logistics solutions.

Zonace specializes in cross-border e-commerce parcel logistics, focusing on compliance, safety, and efficiency. They are dedicated to providing a comprehensive range of services to facilitate international shipping for online businesses.

Key services offered by Zonace include:

  • Small Parcel Service: Solutions for shipping smaller packages.
  • FBA (Fulfillment by Amazon) Service: Direct shipping to Amazon FBA warehouses.
  • International Express Service: Expedited shipping options.
  • Sea Freight: Cost-effective shipping for larger volumes via ocean.
  • Air Freight: Faster shipping for time-sensitive cargo via air.
  • Overseas Warehouse Service: Storage and distribution solutions in international markets.

Zonace operates across various key global routes, including but not limited to:

  • North America: United States, Canada, Mexico
  • Europe: Various European countries
  • Asia: Japan, Korea, Southeast Asia
  • Oceania: Australia
  • South America
  • Middle East

The company emphasizes its capability to deliver tailored logistics solutions that meet the specific needs of e-commerce sellers, from initial pickup to final delivery.

How to Track Zonace Packages

Tracking your Zonace package can be done through multiple convenient methods:

1. Via the Official Zonace Website:

  • Navigate to the official Zonace website at http://www.zonace365.com/.
  • On the homepage, or by clicking the “Tracking” option, locate the tracking input field.
  • Enter your unique Zonace tracking number into the designated box.
  • Click the “Track” or search button to view the real-time status and transit details of your shipment.

2. Via Synctrack Tracking Tool:

  • Tracking your Zonace package is a straightforward process using the Synctrack platform.
  • To begin, secure your Zonace tracking number, typically supplied by the sender.
  • Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
  • Input your tracking number into the designated field.
  • Then, select the “Track” button to retrieve the detailed status of your Zonace shipment.

Zonace Tracking Contact Information

For inquiries regarding Zonace tracking or other services, you can reach them through the following contact details:

  • Email: [email protected]
  • Shenzhen Office Phone:
    • +86-755-82723015
    • +86-755-82723016
  • Shenzhen Office Location: Room 2603, 26/F, Dongmen Tower, 2038 Dongmen Road, Luohu District, Shenzhen, China.
  • Hong Kong Office Location: RM. A, 17/F., WING MING CENTRE, 107 CHATHAM ROAD SOUTH, TSIM SHA TSUI, KL.

FAQs about Zonace Tracking

1. How do I find my Zonace tracking number?

Your Zonace tracking number is typically provided by the seller or merchant from whom you purchased the goods. It is usually included in the shipping confirmation email or accessible within your order details on the seller’s website.

2. What should I do if my Zonace tracking information is not updating?

If your Zonace tracking information is not updating, it might be due to several reasons, such as the package being in transit between major checkpoints, customs processing, or a slight delay in system updates. It is advisable to wait 24-48 hours. If the status remains unchanged, contact the sender or Zonace customer service.

3. Can I change the delivery address for my Zonace package?

Modifying the delivery address for a Zonace package after it has been shipped can be challenging. It typically requires immediate contact with the sender, who may then be able to coordinate with Zonace. Direct address changes by the recipient are often not possible once the package is in transit.

4. What if my Zonace package is delayed?

If your Zonace package experiences a delay, first review the tracking details for any specific notes or alerts. Delays can occur due to customs procedures, adverse weather conditions, or unforeseen logistical issues. If the delay is significant, contacting the sender for more information or reaching out to Zonace customer service is recommended.

5. What types of services does Zonace offer for cross-border e-commerce logistics that can be tracked?

Zonace offers trackable services for various cross-border e-commerce logistics needs, including small parcel delivery, FBA shipments, international express services, sea freight, and air freight. All these services typically come with a tracking number to monitor the shipment’s progress from origin to destination.