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ZST Tracking Guidelines and Tips

ZST Tracking Information

ZST, officially known as Shenzhen Zhong Su Tong International Logistics Co., Ltd. (深圳市中速通国际物流有限公司), is a comprehensive international logistics service provider established in 2012. Approved by the Ministry of Commerce, ZST is dedicated to offering reliable logistics solutions, particularly focusing on the cross-border e-commerce sector.

The company’s core services include a wide array of international logistics operations, designed to meet diverse shipping needs globally. ZST emphasizes building a professional team and a mature operational network to ensure secure, fast, and efficient delivery services. The company’s operational philosophy centers on customer satisfaction, integrity, efficiency, and mutually beneficial partnerships.

ZST’s service portfolio covers various aspects of global shipping and logistics:

  • International Express: Agency services for major international carriers such as UPS, DHL, FedEx, and TNT.
  • International Air Freight: Providing air cargo services from China to destinations worldwide.
  • International Sea Freight: Offering both Full Container Load (FCL) and Less than Container Load (LCL) options, including DDU (Delivered Duty Unpaid) and DDP (Delivered Duty Paid) services.
  • International Small Parcel: Handling smaller shipments through partnerships with postal services like EUB, China Post, Singapore Post, and Malaysia Post.
  • China-Hong Kong Logistics: Specializing in the transportation of general and sensitive goods between mainland China and Hong Kong.
  • Overseas Warehousing: Providing warehousing solutions in key international markets, including the USA, UK, Germany, Canada, Australia, and Japan.
  • Amazon FBA First Leg Services: Comprehensive logistics for shipping goods from China directly to Amazon FBA warehouses globally, including customs clearance and tax payment (DDU/DDP).

How to Track ZST Packages

Tracking your ZST package allows you to stay informed about its journey. There are primarily two convenient ways to track your shipment:

  1. Via the Official ZST Website:
    • Navigate to the official ZST International Logistics website at http://www.zstgj.com/.
    • On the homepage, locate the prominent tracking input field, often labeled with terms like “查询” (Query) or “运单号” (Waybill Number).
    • Enter your ZST tracking number into the designated box.
    • Click the “查询” (Query) or “Track” button to retrieve the latest status and detailed history of your shipment.
  2. Via Synctrack Tracking Tool:
    • Tracking your ZST tracking package is simple and efficient using the Synctrack platform.
    • Obtain Your Tracking Number: Ensure you have your ZST tracking number, which is provided by the sender or seller.
    • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
    • Enter Your Tracking Number: Input your ZST tracking number in the designated field.
    • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Currently, the ZST official website does not explicitly mention tracking via a dedicated mobile application or text message services.

ZST Tracking Contact Information

For inquiries regarding ZST tracking or other services, you can reach out to ZST through the following contact details:

  • Contact Phone: 0755-23098520
  • Email Address: [email protected]
  • Office Location: Room 102-106, Building C, Xinhe Garden, Xinhe Community, Fuyong Street, Bao’an District, Shenzhen City, China.

FAQs about ZST Tracking

  1. How do I find my ZST tracking number?
    Your ZST tracking number is typically provided by the sender, seller, or e-commerce platform immediately after your package is dispatched. It is a unique identifier for your shipment.

  2. What should I do if my ZST tracking information is not updating?
    If your ZST tracking information has not updated for an extended period, it might be due to various reasons such as customs clearance, transit delays, or a scanning delay. It is advisable to wait 1-3 business days. If the status remains unchanged, contact ZST customer service directly using the provided contact details for assistance.

  3. What does “In Transit” mean for ZST tracking?
    “In Transit” indicates that your ZST package is currently on its way to the destination. It has left the origin facility and is moving through the shipping network. This status will update as the package reaches different checkpoints or sorting centers.

  4. How long does ZST delivery usually take?
    ZST delivery times vary significantly based on the service selected (e.g., express, air freight, sea freight), the origin and destination countries, customs procedures, and unforeseen delays. For specific estimates, refer to the shipping details provided by your sender or contact ZST customer service with your tracking number.

  5. What if my ZST package is lost or damaged?
    If your ZST package appears lost or arrives damaged, immediately contact the sender or seller of your item. They are typically responsible for initiating an investigation or claim with ZST. Provide them with your ZST tracking number and any relevant details or photos of the damage.