Sendle is a carbon-neutral logistics company specializing in affordable, small business-focused shipping. Established as Australia’s first 100% carbon-neutral delivery service, it leverages global courier networks for domestic and international shipments. Key features include free pickup/dropoff, no hidden fees, and real-time tracking for all packages. Sendle guarantees competitive rates, often cheaper than traditional postal services, with services like Sendle Standard (1–5 days) and Express options (2-day or same-day delivery in select regions).
Via Sendle’s Official Website
Obtain the tracking number (6–8 characters starting with “S”) from the confirmation email or sender.
Visit the Sendle tracking page (https://try.sendle.com/tracking).
Enter the tracking number and click “Track” for real-time updates on delivery stages (e.g., “in transit,” “out for delivery”).
Via Third-Party Tracking Tools
Obtain the Sendle tracking number provided by the sender.
Visit the Synctrack platform (https://synctrack.io/couriers/).
Enter the tracking number in the designated field and click “Track” to view shipment details.
Sendle does not publicly list a direct phone number. Support options include:
24/7 messaging through the Sendle contact page.
Callback requests (available weekdays, 9 AM–5 PM Sydney time) via the dashboard.
Email inquiries using the form on their website.
How do I find my Sendle tracking number?
The tracking number is in the shipping confirmation email or the sender’s notification. It starts with “S” and is 6–8 characters long.
What if my package is marked “delivered” but not received?
Check with neighbors, review safe drop-off locations, or wait 24 hours for updates. If unresolved, the sender can launch an investigation via the Sendle Toolbox.
How long does Sendle delivery take?
Domestic shipments typically take 1–5 business days (standard) or 1–2 days (express). International delivery varies by destination and customs.
Can I track a Sendle package without a tracking number?
Yes—log into your Sendle account dashboard to view recent orders and retrieve tracking details.
Why does my tracking status show “pending”?
This indicates the package is registered but not yet scanned into the system. Check again within 24–48 hours for updates.