1TONG

1TONG Tracking Information

1TONG Express, officially known as Shenzhen Tongchuang Express Co., Ltd. (深圳市同创速运有限公司), is a comprehensive cross-border e-commerce logistics service provider. The company was established in 2008 and is headquartered in Shenzhen, China. 1TONG Express specializes in providing integrated logistics solutions for various businesses, particularly those involved in international trade and e-commerce.

Their core services are designed to facilitate efficient global shipping and include:

• International Express Services: Partnering with major global express carriers such as DHL, UPS, FedEx, and TNT to offer worldwide express delivery.
• International Dedicated Lines: Operating specialized direct routes to key destinations like the United States, Europe, Japan, Australia, Canada, and Southeast Asia, focusing on speed and cost-effectiveness for specific regions.
• International Small Package Services: Offering solutions for smaller parcels through collaborations with postal services like China Post, Singapore Post, and Swiss Post.
• Customs Clearance Services: Providing expertise in customs declaration and clearance processes to ensure smooth transit of goods across borders.
• Warehousing and Fulfillment: Offering warehousing solutions and value-added services to support inventory management and order fulfillment for e-commerce businesses.

1TONG Express aims to provide secure, fast, and reliable logistics services, leveraging its experience in the cross-border e-commerce sector.

How to Track 1TONG Packages

Tracking a 1TONG package can be done through multiple convenient methods:

1. Via 1TONG Official Website:

• Visit the official 1TONG Express website at http://www.1tongexpress.com/.
• Look for the tracking or query section, often labeled with terms like “Query” (查询) or “Logistics Tracking” (物流查询).
• Enter your 1TONG tracking number into the designated input field.
• Click the “Query” or “Track” button to view the real-time status and detailed history of your shipment.

2. Via Synctrack Tracking Tool:

• Go to the Synctrack tracking page specifically designed for courier services at https://synctrack.io/couriers/.
• Ensure you have your 1TONG tracking number, which is provided by the sender.
• Locate the search bar or tracking field on the Synctrack platform.
• Input your 1TONG tracking number into the designated area.
• Click the “Track” button to retrieve and display the current tracking details of your 1TONG shipment.

3. Via Customer Service:

If direct tracking methods are unsuccessful or you require more detailed information, contacting 1TONG customer service directly with your tracking number can provide assistance.

1TONG Tracking Contact Number

For inquiries regarding 1TONG tracking or other services, you can reach out to their customer support:

• Contact Phone Number: +86 0755-23508129
• Email Address: [email protected]
• Office Location: Room 605, Building 4, Tongchuanghui, Bantian Street, Longgang District, Shenzhen City, Guangdong Province, China (深圳市龙岗区坂田街道同创汇4栋605)

FAQs about 1TONG Tracking

What if my 1TONG tracking number is not working or shows no updates?

It can take some time for the tracking information to appear in the system after a package is shipped. If the tracking number is very new, allow 24-48 hours for the first update. If there’s still no information after this period, double-check the tracking number for accuracy. If the issue persists, contact the sender or 1TONG customer service for assistance.

How long does 1TONG delivery typically take?

Delivery times for 1TONG packages vary significantly depending on the destination, the specific service chosen (e.g., international express vs. dedicated line or small package service), customs procedures, and unforeseen logistical delays. International express services are generally faster, while standard or postal services may take longer.

What should I do if my 1TONG package is delayed?

If your 1TONG package experiences an unexpected delay, first check the tracking updates for any specific reasons mentioned (e.g., customs hold, weather delays, destination sorting delays). If there’s no clear information or the delay is significant, it is advisable to contact 1TONG customer service with your tracking number to inquire about the status and estimated delivery timeframe.

What do common 1TONG tracking statuses mean?

Common 1TONG tracking statuses include “In Transit” (package is moving), “Arrived at destination country/region” (package has reached the destination customs or sorting center), “Out for Delivery” (package is with a local courier for final delivery), “Delivered” (package has been successfully delivered), and “Customs Clearance” (package is undergoing customs inspection). Specific details might vary.