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218 Logistics, also known as Shenzhen 218 International Logistics Co., Ltd. (深圳市218国际物流有限公司), is a prominent logistics provider specializing in cross-border e-commerce. Established around 2005-2006, the company has accumulated over a decade of experience in the international logistics industry.
Their core mission is to provide comprehensive, efficient, and reliable global logistics solutions for cross-border e-commerce sellers. 218 Logistics has developed a robust network and a strong service system designed to meet the diverse needs of international trade. They are committed to leveraging technology and professional expertise to streamline logistics processes, ensuring smooth and timely delivery of goods across borders.
218 Logistics aims to be a trusted partner for cross-border businesses, providing seamless logistics support to help them expand globally.
Tracking your 218 Logistics package is a straightforward process, achievable through multiple methods to keep you informed about your shipment’s journey.
The primary and most direct method for tracking a 218 Logistics shipment is through their official website.
Synctrack offers a convenient and consolidated platform for tracking various couriers, including 218 Logistics.
Tracking your 218 Logistics package is simple and efficient using the Synctrack platform:
While the official website primarily focuses on web-based tracking, some logistics providers may offer additional tracking methods. However, 218 Logistics’s official website does not explicitly mention tracking via mobile applications or SMS notifications for individual package queries. Therefore, the official website and Synctrack remain the primary recommended methods.
For inquiries regarding 218 Logistics tracking or other service-related questions, customers can reach out via the following contact details:
These contact channels are provided directly on the official 218 Logistics website for customer support and assistance.
Here are some frequently asked questions regarding 218 Logistics tracking:
A 218 Logistics tracking number is a unique identifier assigned to each package or shipment. This number allows customers to monitor the progress of their shipment from the point of origin to its final destination. Its format typically consists of a combination of letters and numbers.
If 218 Logistics tracking information is not updating, it could be due to several reasons. It is common for tracking details to take 24-48 hours to appear after the package has been handed over to the courier. If there’s still no update after this period, or if the status has been stagnant for an unusually long time, it is advisable to contact 218 Logistics customer service using the provided contact number or email.
The delivery time for 218 Logistics shipments varies significantly depending on the chosen service (e.g., air freight, sea freight, express), the destination country, customs clearance procedures, and unforeseen logistical delays. For specific transit times, it is recommended to consult the service details provided by the sender or inquire directly with 218 Logistics customer support.
Common 218 Logistics tracking statuses include:
Changing the delivery address after a 218 Logistics shipment has been dispatched can be challenging and is not always possible. It largely depends on the current stage of transit and 218 Logistics’s policy. It is best to immediately contact 218 Logistics customer service with your tracking number and details to inquire about the feasibility of an address change. Additional charges or delays may apply if a change is possible.