+63 2 77-99-222
Keep your customers informed automatically with the best post-purchase experience that builds trust and cuts down on support tickets
Get Realtime Delivery updates across 2880+ global carriers - all in one place
Synctrack accurately tracks orders , and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA.
2GO is recognized as the largest integrated transportation and logistics provider in the Philippines. Its legacy in transporting both people and cargo spans over 150 years, tracing its roots back to 1863. In 2021, SM Investments Corporation, a prominent Philippine conglomerate, acquired a majority stake in 2GO Group, Inc., further strengthening its position in the market.
2GO offers a comprehensive suite of supply chain solutions tailored to meet diverse logistical needs. Their services encompass:
Tracking a 2GO package offers visibility into its journey. Here are two primary methods to monitor your shipment:
Via the Official 2GO Website:
Using Synctrack Tracking Tool:
Currently, 2GO primarily offers tracking via their official website. While they have mobile applications for booking and other services, direct package tracking via SMS or a dedicated in-app tracking feature for all shipments is typically directed back to their web-based tracking system.
For inquiries regarding 2GO tracking or other services, customers can reach out using the following contact details:
These contact channels are officially listed on their customer-facing website for support and inquiries. 2GO’s main operational hubs are located across the Philippines, with significant presence in Pasay City for their corporate and major logistics operations.
A 2GO tracking number is a unique alphanumeric code assigned to each package or shipment. It allows customers to monitor the status and location of their 2GO parcel from dispatch until delivery.
Common 2GO tracking statuses include:
If 2GO tracking information does not update for an extended period, first verify the tracking number for accuracy. Delays can occur due to customs processing, adverse weather conditions, or logistical issues. If there’s no update for several business days, it is advisable to contact 2GO customer service using the provided contact number or email for direct assistance.
Yes, 2GO offers tracking for its international express services. Similar to domestic shipments, an international 2GO tracking number is provided, allowing customers to monitor the progress of their package across borders via the official 2GO tracking website or a universal tracking tool.