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3DADA

Telephone icon+86 18329070092

Global icon https://www.3dada.cn/

3DADA Tracking Information

3DADA Logistics (大达物流), established in 2017 with its headquarters in Shenzhen, China, operates as a comprehensive cross-border e-commerce logistics service provider. The company is dedicated to offering global logistics solutions that are stable, efficient, and cost-effective, supported by a self-developed logistics management system and a professional operational team.

3DADA’s core services are designed to facilitate international trade for e-commerce businesses:

  • Global Express (全球速递): Provides fast and direct shipping routes for urgent international deliveries.
  • Dedicated Line Logistics (专线物流): Offers stable and high-quality routes to specific regions, including the United States, Europe, and Southeast Asia, emphasizing cost-effectiveness and reliability.
  • International Small Package (国际小包): A cost-effective solution for shipping smaller items with broad global coverage.
  • FBA First-Leg Services (FBA头程): Manages the initial leg of shipping to Amazon FBA warehouses, encompassing various transportation methods such as sea freight, air freight, and express delivery.
  • Overseas Warehousing (海外仓服务): Provides storage, order fulfillment, and returns management services in destination countries, enabling quicker local deliveries and efficient inventory management.

3DADA aims to connect global markets by providing a reliable and efficient supply chain service for cross-border e-commerce.

How to Track 3DADA Packages

Tracking your 3DADA package is straightforward and can be done through multiple methods:

  1. Via the Official 3DADA Website:

    • Visit the official 3DADA Logistics website at https://www.3dada.cn/.
    • Locate the tracking field typically found on the homepage. This field is often labeled “查件” (Query/Track).
    • Enter your unique 3DADA tracking number into the designated input box.
    • Click the “查询” (Query/Track) button to retrieve the latest status and details of your shipment.
  2. Via Synctrack Tracking Tool:

    • Tracking your 3DADA tracking package is simple and efficient using the Synctrack platform.
    • First, obtain your 3DADA tracking number, which is typically provided by the sender or seller.
    • Next, visit Synctrack at https://synctrack.io/couriers/.
    • Enter your tracking number in the designated field.
    • Finally, click the “Track” button to view the detailed tracking status of your shipment.

3DADA Tracking Contact Information

For inquiries regarding your 3DADA tracking or other services, you can reach out using the following contact details:

  • Phone Number: +86 18329070092
  • Email: [email protected]
  • Office Location: 深圳市宝安区福永街道凤凰社区腾飞路23号大洋创智中心B座508 (Room 508, Building B, Dayang Chuangzhi Center, No. 23 Tengfei Road, Fenghuang Community, Fuyong Street, Bao’an District, Shenzhen, China)

FAQs About 3DADA Tracking

What is a 3DADA tracking number?

A 3DADA tracking number is a unique code assigned to your 3DADA package that enables you to monitor its shipping progress from dispatch to final delivery. This number helps identify and locate your specific shipment within the logistics network.

How long does 3DADA delivery typically take?

Delivery times with 3DADA are variable and depend on several factors, including the specific service type utilized (e.g., express, dedicated line, international small parcel), the destination country, and any potential customs clearance processes. It is advisable to refer to the estimated delivery time provided by the sender or available through the tracking details.

What should be done if 3DADA tracking information is not updating?

If tracking information for your 3DADA package does not update for an extended period, it might indicate a delay caused by customs processing, transit issues, or simply a lag in system updates. It is recommended to wait a few additional business days. If the status remains unchanged, contact 3DADA customer support directly with your tracking number for further investigation.

What do “In Transit” or “Arrived at destination country” mean in 3DADA tracking?

In Transit” indicates that your 3DADA package is currently moving through the shipping network towards its destination. “Arrived at destination country” signifies that the shipment has successfully reached the country of destination and is likely undergoing customs clearance procedures or is being prepared for handover to a local delivery partner.

What if my 3DADA package is marked as delivered, but I have not received it?

If your 3DADA package is marked as delivered but you have not received it, first check with family members, neighbors, or your building management as packages are sometimes left in a secure spot or accepted by others. If the package remains unfound, promptly contact 3DADA customer service with your tracking number to initiate an investigation.