4-72

4-72 Tracking Information: History and Services

4-72 is the designated postal operator of Colombia, officially known as Servicios Postales Nacionales S.A. The company boasts a rich and extensive history in postal services, tracing its origins back to the “Correo Mayor de la Nueva Granada” established in 1771. This lineage makes it one of the oldest postal entities in the Americas. Over the centuries, it evolved through various iterations, including the “Administración General de Correos” in 1846, eventually becoming the modern entity that succeeded ADPOSTAL (Administración Postal Nacional). The distinctive name “4-72” is derived from the geographical coordinates of Colombia’s approximate center, specifically 4 degrees latitude and 72 degrees longitude.

4-72’s mission is to connect Colombians and the world through efficient, reliable, and sustainable postal and logistics solutions, aiming to be the preferred postal and logistics operator in Colombia recognized for innovation and customer satisfaction.

Key services offered by 4-72 include:

• Correo Express (Express Mail): Expedited national and international delivery for documents and merchandise.
• Correo Certificado (Certified Mail): Secure mail service providing proof of delivery.
• Correo Empresarial (Business Mail): Tailored postal solutions for corporate clients.
• Giros Nacionales e Internacionales (National and International Money Transfers): Financial services enabling secure money transfers.
• Logística (Logistics): Comprehensive solutions encompassing warehousing, distribution, and e-commerce fulfillment.
• Casillero Internacional (International Locker): A service that provides a virtual address in the USA for receiving international purchases and facilitating their shipment to Colombia.
• Filatelia (Philately): Dedicated services and products for stamp collectors.

How to Track 4-72 Packages

Tracking 4-72 packages is designed to be convenient, offering multiple methods to monitor the status of shipments.

1. Via the Official 4-72 Website:

   The primary method for 4-72 tracking is through their official website.

   • Visit the 4-72 homepage at https://www.4-72.com.co/.
   • Locate the dedicated tracking field, often prominently displayed on the homepage or accessible via a “Rastrea tu envío” (Track your shipment) or “Consulta tu envío” link.
   • Enter the tracking number (Número de Guía) provided for the package into the designated input box.
   • Click the “Rastrear” (Track) or similar button to view the real-time status and movement history of the shipment.

2. Via Synctrack Tracking Tool:

   Tracking 4-72 packages is a straightforward process using the Synctrack platform. To begin, ensure the 4-72 tracking number provided by the sender is available. Next, visit the Synctrack Tracking Page at https://synctrack.io/couriers/. Input the tracking number into the designated field, then click the ‘Track’ button to access the detailed shipment status.

3. Other Potential Methods:

   While the official website and third-party tools are primary, 4-72 may also offer additional tracking functionalities such as:

   • Mobile Application: Some postal services provide dedicated mobile apps for tracking and managing shipments. It is advisable to check the 4-72 website for links to official apps on app stores.
   • Customer Service Inquiry: For detailed or specific inquiries, contacting 4-72 customer service directly with the tracking number can provide updates.

4-72 Tracking Contact Number

For inquiries regarding 4-72 tracking or other services, customers can reach out using the following contact details:

• Phone Number: (+57)(601) 472 2000
• Email Address: [email protected]

Main Office Location: Diagonal 25G # 95A – 55, Bogotá D.C., Colombia.

FAQs about 4-72 Tracking

Here are some frequently asked questions related to 4-72 tracking:

1. What is a 4-72 tracking number (Número de Guía)?

   A 4-72 tracking number, also known as a “Número de Guía,” is a unique alphanumeric code assigned to each package or document shipped via 4-72. This number allows customers to monitor the progress of their shipment from dispatch to delivery.

2. How long does a 4-72 package take to be delivered?

   Delivery times for 4-72 packages vary depending on the service selected (e.g., express, standard), destination (national or international), and origin. Specific delivery estimates are typically provided at the time of shipment or can be found on the 4-72 website’s service descriptions.

3. What should be done if a 4-72 tracking status is not updating?

   If a 4-72 tracking status does not update for an extended period, it is recommended to first wait a reasonable time (e.g., 24-48 hours) as updates can sometimes be delayed. If the status remains unchanged, contact 4-72 customer service with the tracking number for assistance and investigation.

4. What happens if the recipient is not available during 4-72 delivery?

   If the recipient is not available, 4-72 usually attempts re-delivery, leaves a notice, or holds the package at a local postal office or collection point for a specified period. The tracking status will typically indicate the attempted delivery and subsequent steps.