AC Logistics, specifically Shenzhen Ancheng International Freight Forwarding Co., Ltd. (深圳安程国际货运代理有限公司), whose official website is http://www.sz-ac56.com/, was established in 2005. It is a professional international freight forwarding company approved by the Ministry of Commerce of the People’s Republic of China. The company operates with a strong emphasis on honesty, efficiency, safety, and reputation.
Their comprehensive service offerings include:
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International Express Services: Partnerships with major global express carriers such as DHL, UPS, FedEx, and TNT to facilitate rapid and reliable delivery of documents and parcels worldwide.
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International Air Freight: Providing air cargo services to key international airports globally, collaborating with various reputable airlines to ensure fast and efficient shipments.
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International Sea Freight: Offering both Full Container Load (FCL) and Less than Container Load (LCL) services, encompassing booking, warehousing, customs clearance, and extensive global port coverage.
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Hong Kong Import Services: Specialized and efficient import solutions for goods transported from Hong Kong to mainland China.
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Sensitive Goods Handling: Expertise in managing the transportation of special cargo including liquids, powders, batteries, cosmetics, electronic products, and food, with appropriate customs clearance procedures.
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Europe & US Special Lines: Dedicated and optimized freight lines to European and United States destinations, including Fulfillment by Amazon (FBA) services for e-commerce businesses.
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Ancillary Services: Beyond core transport, they also offer customs declaration, warehousing, packaging, and door-to-door delivery services to provide integrated logistics solutions.
It is important to note that while this information pertains to Shenzhen Ancheng International Freight Forwarding Co., Ltd. based in China, there are other entities operating under similar “AC Logistics” names, such as ACL Global Logistics, Inc. (AC Logistics Philippines).
How to Track AC Logistics Packages
Tracking your AC Logistics package can be done through multiple reliable methods:
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Via AC Logistics (Shenzhen Ancheng) Official Website:
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Navigate to the official website of AC Logistics: http://www.sz-ac56.com/.
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Locate the “Tracing” (追踪) field, typically prominent on the homepage.
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Enter your tracking number into the designated input area.
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Click the “Tracing” button or similar submit button to view the real-time status and transit details of your shipment.
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Ensure you have your AC Logistics tracking number, which is usually provided by the sender or merchant.
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Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
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Input your tracking number into the search field.
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Click the “Track” button to access the comprehensive tracking details of your AC Logistics shipment.
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Via AC Logistics (Philippines) Official Website (for shipments handled by them):
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If your shipment is handled by ACL Global Logistics, Inc. (AC Logistics Philippines), visit their official website: https://aclogistics.com.ph/.
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Look for the “Track Your Shipments” section on their homepage or a dedicated tracking page.
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Enter your provided tracking number or shipment reference.
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Submit the query to retrieve the current status and transit history of your AC Logistics package.
The AC Logistics tracking contact number provided, +632 8705 5288, pertains to ACL Global Logistics, Inc., also known as AC Logistics (Philippines). This entity is a subsidiary of Ayala Corporation, focusing on integrated logistics solutions primarily within the Philippines.
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Contact Number: +632 8705 5288
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Email: [email protected]
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Office Location: 3/F BDO Bldg., Magsaysay Ave., UP Diliman, Quezon City 1101, Philippines.
For inquiries related to Shenzhen Ancheng International Freight Forwarding Co., Ltd. (the Chinese entity associated with http://www.sz-ac56.com/), their contact details are as follows:
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Contact Numbers: +86-755-29958319 / +86-755-27387258
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Fax: +86-755-29958319
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Email: [email protected]
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Office Address: Room 2307, Unit A, Block B, Qunxing Square, Xinsha Road, Shajing Street, Bao’an District, Shenzhen, China.
It is advisable to confirm which AC Logistics entity is handling your shipment to ensure you contact the correct customer service for your tracking inquiries.
FAQs about AC Logistics Tracking
What should be done if the AC Logistics tracking number is not working?
If an AC Logistics tracking number appears invalid, first, carefully re-enter the number to check for any typos or omitted characters. It is also common for tracking information to take up to 24-48 hours to become active in the system after a package has been dispatched. If the tracking status remains unavailable beyond this period, contact the sender to verify the number, or reach out to AC Logistics customer service with your shipment details for direct assistance.
AC Logistics tracking information is typically updated at each significant stage of the package’s journey. This includes when the item is picked up, processed at a sorting facility, departs a transit hub, arrives at a destination facility, and is out for delivery. Updates are generally made in real-time as new scans occur.
What do various AC Logistics tracking statuses signify?
Common AC Logistics tracking statuses provide insights into your package’s progress. “In Transit” indicates the package is moving towards its destination. “Arrived at Facility” means it has reached a sorting or distribution center. “Out for Delivery” signifies the package is with the delivery driver for its final leg. “Delivered” confirms the package has reached its recipient. An “Exception” status suggests an unexpected event has occurred, such as a customs delay, incorrect address, or unforeseen circumstance requiring resolution. For detailed explanations of specific statuses, contacting customer support is recommended.
What if an AC Logistics package shows as delivered but has not been received?
If an AC Logistics package is marked as delivered but has not been physically received, first check thoroughly around the delivery location, including porches, mailrooms, or hidden spots where packages might be left. Inquire with neighbors or building management who might have accepted the package on your behalf. If the package is still missing, contact AC Logistics customer service immediately with your tracking number. They can initiate an investigation with the delivery team to locate your shipment.
