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Algeria Post

Telephone icon+023 92 32 00

Global icon https://www.poste.dz/

Algeria Post Tracking Information

Algeria Post, officially known as Algérie Poste, is the national postal service of Algeria. Established as an independent public institution in 2002 by Presidential Decree N°02-86, it succeeded the former Posts and Telecommunications (PTT) administration. Its mission is to provide essential postal and financial services across the country.

Algérie Poste plays a crucial role in connecting citizens, businesses, and communities throughout Algeria. Its services encompass:

  • Mail and Parcels: Handling and delivering letters, documents, and packages both domestically and internationally. This includes registered mail, express mail, and standard parcel services.
  • Financial Services: Offering a wide range of financial services through its extensive network of post offices. This includes savings accounts (BaridiMob), money transfers, payment services, and managing the electronic postal current account (CCP).
  • Logistics and Philately: Providing specialized logistics solutions and promoting philately through stamp issuance.

With a vast network of post offices spread across all wilayas (provinces) and communes, Algeria Post aims to ensure accessibility and efficient service delivery to the Algerian population. The institution is committed to modernization and integrating new technologies to improve its offerings and enhance customer experience.

How to Track Algeria Post Packages

Tracking your Algeria Post package is straightforward, with multiple methods available to monitor your shipment’s journey.

1. Via the Official Algeria Post Website

The official Algeria Post website offers a dedicated tracking service for parcels and registered mail.

  • Obtain Your Tracking Number: Ensure you have the tracking number provided by the sender. This number is unique to your shipment.
  • Visit the Website: Go to the official Algeria Post website: https://www.poste.dz/.
  • Locate the Tracking Section: On the homepage, look for the “Suivi des envois” (Shipment Tracking) section, usually prominently displayed.
  • Enter Your Tracking Number: Input your tracking number into the designated field.
  • Initiate Tracking: Click the “Rechercher” (Search) or similar button to view the current status and history of your package.

2. Via Synctrack Tracking Tool

Synctrack provides a universal tracking platform that supports Algeria Post shipments.

  • Obtain Your Tracking Number: Ensure you have your Algeria Post tracking number, which is provided by the sender.
  • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
  • Enter Your Tracking Number: Input your tracking number in the designated field.
  • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Algeria Post Tracking Contact Number

For inquiries related to tracking, services, or general assistance, Algeria Post can be reached through their official contact channels.

  • Phone Number: +023 92 32 00 (This is the main switchboard for general inquiries).
  • Email Address: [email protected]

These contact details are available on the “Contact” section of the official Algérie Poste website, providing direct lines for customer support.

FAQs about Algeria Post Tracking

Q1: What does an Algeria Post tracking number look like?

Algeria Post tracking numbers typically consist of a combination of letters and numbers, usually 13 characters long. They often start with two letters, followed by nine digits, and end with “DZ” (e.g., RR123456789DZ).

Q2: How long does it take for Algeria Post tracking information to update?

Tracking information updates usually occur when the package reaches a new processing facility or passes a significant delivery stage. It might take 24-48 hours for initial tracking information to appear online after the package has been sent, especially for international shipments. Further updates depend on the shipping route and efficiency of transit points.

Q3: What should I do if my Algeria Post tracking information is not updating or says “not found”?

If your tracking information isn’t updating for an extended period, or if the number is not found:

  • Verify the tracking number: Double-check that you have entered the correct tracking number.
  • Allow time: Wait 24-48 hours for the system to register the shipment.
  • Contact the sender: The sender might have more detailed information or can confirm if the package has been officially dispatched.
  • Contact Algeria Post customer service: If the issue persists, contact Algeria Post using their provided phone number or email for assistance.

Q4: Does Algeria Post deliver internationally?

Yes, Algeria Post offers international mail and parcel services. They collaborate with postal services worldwide to facilitate cross-border shipments. Tracking for international shipments may also be available through the official website or universal tracking platforms, though updates might depend on the receiving country’s postal system once the package leaves Algeria.

Q5: What do different Algeria Post tracking statuses mean?

Common Algeria Post tracking statuses indicate the current state of your shipment:

  • “Enregistré” / “Registered”: The package has been received and registered by Algeria Post.
  • “En transit” / “In transit”: The package is currently moving between facilities or countries.
  • “Arrivé au bureau de destination” / “Arrived at destination office”: The package has reached the local post office responsible for final delivery.
  • “Prêt pour la livraison” / “Ready for delivery”: The package is out for delivery.
  • “Livré” / “Delivered”: The package has been successfully delivered to the recipient.
  • “Tentative de livraison” / “Delivery attempt”: A delivery attempt was made, but the recipient was not available or the address was inaccessible.