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Amazon Shipping (IT)

Amazon Shipping (IT) Tracking Information

Amazon Shipping (IT) refers to the internal logistics and delivery network operated by Amazon in Italy. While Amazon.it, the retail marketplace, officially launched in Italy in November 2010, the development of its integrated shipping capabilities has evolved continuously since then. Amazon Shipping is not a separate, publicly listed courier company in the traditional sense, but rather a vital component of Amazon’s broader fulfillment ecosystem, designed to handle the vast majority of deliveries for orders placed on Amazon.it.

The service’s primary aim is to provide fast, reliable, and efficient delivery solutions for Amazon customers. This in-house capability allows Amazon to maintain greater control over the delivery experience, ensuring adherence to their service standards, including delivery speed and tracking accuracy. Amazon Shipping leverages a robust network of fulfillment centers, sortation centers, and delivery stations strategically located across Italy. This infrastructure, coupled with advanced logistics technology, enables the effective processing, sorting, and last-mile delivery of millions of packages.

While primarily focused on Amazon’s own orders, Amazon’s logistics network has also expanded to offer services to third-party sellers through programs like Fulfillment by Amazon (FBA), where sellers store their products in Amazon’s fulfillment centers and Amazon handles the picking, packing, shipping, and customer service. The continuous investment in its shipping infrastructure and technology underscores Amazon’s commitment to enhancing the customer experience and optimizing its supply chain within Italy.

How to Track Amazon Shipping (IT) Packages

Tracking packages handled by Amazon Shipping (IT) is straightforward, with multiple methods available to customers.

1. Via the Official Amazon.it Website:

The most common and official way to track an Amazon Shipping (IT) package is directly through your Amazon.it account.

  • Log in to your Amazon.it account.
  • Navigate to the “My Orders” section (often found under “Account & Lists” or “Orders”).
  • Locate the specific order you wish to track.
  • Click on the “Track package” or “Track shipment” button associated with that order.
  • The system will display the real-time tracking status, estimated delivery date, and current location of your package. This method is comprehensive for all Amazon.it orders, regardless of whether they are delivered by Amazon Shipping or another carrier.

2. Via Synctrack Tracking Tool:

For a consolidated tracking experience, external tracking platforms like Synctrack can be used.

  • Obtain your Amazon Shipping (IT) tracking number. This number is typically provided in your Amazon order details or shipping confirmation email.
  • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
  • Input your tracking number into the designated field.
  • Click the “Track” button to view the tracking details of your Amazon Shipping (IT) shipment. This allows tracking multiple packages from various carriers in one place.

3. Via the Amazon Shopping App:

The Amazon Shopping app provides a convenient way to track orders directly from your mobile device.

  • Open the Amazon Shopping app on your smartphone or tablet.
  • Tap on the “Your Orders” section.
  • Select the order you want to track.
  • The app will display the latest tracking updates and delivery progress.

4. Email Notifications:

Amazon typically sends email notifications for shipping updates, including when a package has shipped and when it’s out for delivery. These emails often contain a direct link to the tracking page for your convenience.

Amazon Shipping (IT) Tracking Contact Information

For inquiries related to Amazon Shipping (IT) tracking, direct contact numbers or emails specifically for “Amazon Shipping (IT)” as a standalone entity are not publicly provided. All customer service and tracking-related support for packages delivered by Amazon’s internal network are managed through the general Amazon.it Customer Service.

  • Contact Phone/Email (via Amazon.it Customer Service):
    Amazon primarily uses an online help center and callback service for customer support.
    • Visit the Amazon.it Help Page: https://www.amazon.it/gp/help/customer/display.html
    • Click on “Contattaci” (Contact Us) at the bottom of the page.
    • You will typically be prompted to select your order or issue, after which options for chat or requesting a phone call from an Amazon representative will be presented. Direct public phone numbers or email addresses are generally not listed to streamline support through their system.
  • Office Location:
    While Amazon Shipping operates from numerous fulfillment centers and delivery stations across Italy, the main corporate presence for Amazon in Italy is located in Milan.
    • Corporate Office (Italy): Viale Monte Grappa, 8, 20124 Milano MI, Italy.

    It is important to note that this is a corporate office and not a public customer service center for package inquiries.

FAQs about Amazon Shipping (IT) Tracking

Here are some frequently asked questions regarding Amazon Shipping (IT) tracking:

Why is my Amazon Shipping (IT) package tracking not updating?

Tracking updates can sometimes experience delays due to factors like transit time between sorting facilities, weekends, or public holidays. It is advisable to wait at least 24-48 hours for the next update. If the status remains unchanged for an extended period, contacting Amazon.it Customer Service is recommended.

What does “Delivered” mean if I haven’t received my Amazon Shipping (IT) package?

If the tracking status shows “Delivered” but the package is not in your possession, check with household members, neighbors, or designated safe delivery locations. Sometimes, packages are delivered to an alternative spot. If still not found after 48 hours, contact Amazon.it Customer Service to report the missing package.

Can I change the delivery address for an Amazon Shipping (IT) package once it has shipped?

Typically, once an Amazon Shipping (IT) package has been dispatched, the delivery address cannot be changed for security and logistical reasons. If there’s an urgent need, contacting Amazon.it Customer Service immediately is necessary, but a change is usually not guaranteed.

How accurate are the estimated delivery dates for Amazon Shipping (IT)?

Amazon Shipping (IT) aims for high accuracy in its estimated delivery dates. However, these dates are estimates and can be influenced by various factors such as weather conditions, unforeseen operational delays, or high shipping volumes during peak seasons. The tracking information provides the most up-to-date delivery estimates.