Amazon Shipping (IT) refers to the internal logistics and delivery network operated by Amazon in Italy. While Amazon.it, the retail marketplace, officially launched in Italy in November 2010, the development of its integrated shipping capabilities has evolved continuously since then. Amazon Shipping is not a separate, publicly listed courier company in the traditional sense, but rather a vital component of Amazon’s broader fulfillment ecosystem, designed to handle the vast majority of deliveries for orders placed on Amazon.it.
The service’s primary aim is to provide fast, reliable, and efficient delivery solutions for Amazon customers. This in-house capability allows Amazon to maintain greater control over the delivery experience, ensuring adherence to their service standards, including delivery speed and tracking accuracy. Amazon Shipping leverages a robust network of fulfillment centers, sortation centers, and delivery stations strategically located across Italy. This infrastructure, coupled with advanced logistics technology, enables the effective processing, sorting, and last-mile delivery of millions of packages.
While primarily focused on Amazon’s own orders, Amazon’s logistics network has also expanded to offer services to third-party sellers through programs like Fulfillment by Amazon (FBA), where sellers store their products in Amazon’s fulfillment centers and Amazon handles the picking, packing, shipping, and customer service. The continuous investment in its shipping infrastructure and technology underscores Amazon’s commitment to enhancing the customer experience and optimizing its supply chain within Italy.
Tracking packages handled by Amazon Shipping (IT) is straightforward, with multiple methods available to customers.
The most common and official way to track an Amazon Shipping (IT) package is directly through your Amazon.it account.
For a consolidated tracking experience, external tracking platforms like Synctrack can be used.
The Amazon Shopping app provides a convenient way to track orders directly from your mobile device.
Amazon typically sends email notifications for shipping updates, including when a package has shipped and when it’s out for delivery. These emails often contain a direct link to the tracking page for your convenience.
For inquiries related to Amazon Shipping (IT) tracking, direct contact numbers or emails specifically for “Amazon Shipping (IT)” as a standalone entity are not publicly provided. All customer service and tracking-related support for packages delivered by Amazon’s internal network are managed through the general Amazon.it Customer Service.
It is important to note that this is a corporate office and not a public customer service center for package inquiries.
Here are some frequently asked questions regarding Amazon Shipping (IT) tracking:
Tracking updates can sometimes experience delays due to factors like transit time between sorting facilities, weekends, or public holidays. It is advisable to wait at least 24-48 hours for the next update. If the status remains unchanged for an extended period, contacting Amazon.it Customer Service is recommended.
If the tracking status shows “Delivered” but the package is not in your possession, check with household members, neighbors, or designated safe delivery locations. Sometimes, packages are delivered to an alternative spot. If still not found after 48 hours, contact Amazon.it Customer Service to report the missing package.
Typically, once an Amazon Shipping (IT) package has been dispatched, the delivery address cannot be changed for security and logistical reasons. If there’s an urgent need, contacting Amazon.it Customer Service immediately is necessary, but a change is usually not guaranteed.
Amazon Shipping (IT) aims for high accuracy in its estimated delivery dates. However, these dates are estimates and can be influenced by various factors such as weather conditions, unforeseen operational delays, or high shipping volumes during peak seasons. The tracking information provides the most up-to-date delivery estimates.