An Post

An Post Tracking Information

An Post, Ireland’s state-owned postal service provider since 1984, offers universal postal services, including parcel delivery, financial solutions, and customs handling. Key highlights include:

• History: Established under the Postal and Telecommunications Services Act 1983, An Post replaced the Department of Posts and Telegraphs and now operates as a major employer with over 9,600 staff.

• Services:

  • Parcel Tracking: Monitor shipments via their online platform or mobile app.

  • Customs Handling: Manage customs charges for non-EU imports (€4.95 admin fee) within 16 working days to avoid delivery delays.

  • Digital Solutions: Purchase digital stamps, calculate postage, and book returns via the An Post app.

  • Financial Services: Includes deposit accounts, loans, and partnerships with banks like AIB and Bank of Ireland.

How to Track An Post Packages?

Track shipments through these methods:

1. Official Website:

   • Visit An Post’s Track & Trace page.

   • Enter your tracking number or order ID (up to 5 items at once).

   • Use the Track by Account feature for bulk shipments by entering an account ID and date range.

2. Synctrack Tracking Tool:

   • Obtain your An Post tracking number from the seller.

   • Visit the Synctrack Tracking Page.

   • Input the tracking number and click “Track” for real-time updates.

3. An Post Mobile App:

   • Download the app (iOS/Android) to save tracking numbers, receive delivery notifications, and manage customs payments.

An Post Tracking Contact Details

For inquiries or support:

• Phone: +353 (1) 705 7600 (Post and Parcels enquiries).

• Email: [email protected] (app support).

• Office Address: General Post Office, O’Connell Street, Dublin 1, Ireland.

FAQs About An Post Tracking

1. Where is my tracking number?

   • Provided by the seller or included in your order confirmation email.

2. Why is my package delayed at customs?

   • Non-EU items require customs charges to be paid within 16 working days. Check your tracking page for payment instructions.

3. How long does delivery take?

   • Domestic deliveries typically take 1–3 days. International timelines vary by destination.

4. What if my tracking number isn’t recognized?

   • Allow 24–48 hours for updates. Contact An Post if the issue persists.

5. Can I redirect a missed delivery?

   • Use the app to assign a backup delivery location or reschedule via the tracking page.