Anjun, officially known as Shenzhen Anjun Logistics Co., Ltd., was established in 2007 and is headquartered in Shenzhen, China. The company specializes in cross-border e-commerce logistics, offering a comprehensive suite of services designed to facilitate international trade for online businesses. Anjun positions itself as a provider of efficient, safe, and stable logistics solutions globally.
Anjun’s core services include:
The company’s focus is on integrating various logistics segments to provide complete supply chain solutions for cross-border e-commerce, ensuring packages reach their global destinations securely.
Tracking an Anjun package is essential for monitoring its journey. There are several ways to obtain Anjun tracking updates.
Via the Official Anjun Website:
The most direct method for Anjun tracking is through their official website.
Via Synctrack Tracking Tool:
Another reliable method for Anjun tracking is by using a universal tracking platform like Synctrack.
At present, the Anjun official website primarily highlights these online tracking methods. There is no explicit mention of official Anjun tracking via a dedicated mobile app or text message service on their service pages.
For inquiries related to Anjun tracking or other services, customers can reach out using the following contact details:
These contact points provide direct access to Anjun’s support team for assistance with tracking issues, delivery inquiries, or general service questions.
Here are some common questions regarding Anjun tracking:
What does “In Transit” mean for a shipment tracked via Anjun?
When an Anjun package status shows “In Transit,” it indicates that the shipment is currently moving through the various stages of the delivery network. This status covers the period from when the package leaves the origin facility until it reaches the destination country or local delivery hub, involving transportation between different locations.
Why is my Anjun tracking information not updating?
If Anjun tracking information is not updating, it could be due to several reasons. There might be a delay in scanning the package at transit points, or there could be a gap in updates between major shipping milestones (e.g., during customs clearance or long-haul transportation). Tracking details typically update once the package is scanned at a new facility or reaches a significant stage in its journey.
What should be done if an Anjun package is delayed?
If an Anjun package experiences a delay, it is advisable to regularly check the Anjun tracking status for any new updates. If the delay is significant or the tracking information has not changed for an extended period, contacting Anjun’s customer service via their provided phone number or email is recommended for further assistance and clarification.
How can I contact Anjun regarding a tracking issue?
For any Anjun tracking issues, contacting Anjun directly is the most effective approach. Their sales hotline is 0755-23769970, and their complaint hotline is 0755-23769976. Inquiries can also be sent via email to [email protected]. Providing the Anjun tracking number when contacting them will help expedite the inquiry.