Enjoy 3 months of Shopify for $1/month ✨

AOSEN Tracking Information

AOSEN International Express, officially known as Shenzhen AU-SEN International Freight Forwarding Co., Ltd. (referred to as AU-SEN International Express), is a professional logistics and express service provider established in 2012. Headquartered in Shenzhen, China, the company primarily focuses on providing comprehensive international express, international parcel, international special line logistics, international shipping, and air freight services.

AU-SEN International Express has positioned itself as a key player in cross-border e-commerce logistics, offering solutions that cater to various client needs. The company has established strategic cooperative relationships with major international logistics giants, including DHL, UPS, FedEx, TNT, and EMS. This allows them to offer a wide range of logistics channels and services, ensuring efficient and reliable delivery worldwide.

Their core services encompass:

  • International Express Services: Utilizing established partnerships to provide global express delivery.
  • International Parcel Post: Services for shipping parcels internationally.
  • International Special Line Logistics: Dedicated logistics routes for specific regions or goods, optimizing efficiency and cost.
  • International Shipping (Sea Freight) and Air Freight: Comprehensive solutions for larger volume shipments, catering to both full container loads (FCL) and less than container loads (LCL), as well as air cargo services.
  • FBA Services: Specialized logistics for Amazon FBA warehouses.
  • Customs Declaration and Inspection: Assistance with import and export customs procedures, ensuring compliance and smooth transit.

AU-SEN International Express aims to provide convenient, safe, and cost-effective logistics solutions for its clients, emphasizing professional service and reliable delivery in the competitive international freight forwarding market.

How to Track AOSEN Packages

Tracking your AOSEN package is straightforward, with multiple methods available to monitor your shipment’s progress.

1. Via AOSEN Official Website:

The primary method for tracking an AOSEN package is through their official website.

  • Visit the AU-SEN International Express website: http://www.au-sen.com/.
  • Locate the tracking or query field on the homepage. This is typically a prominent input box where you can enter your tracking number.
  • Enter your AOSEN tracking number into the designated field.
  • Click the “Query” or “Track” button to retrieve your shipment’s latest status and transit history.

2. Via Synctrack Tracking Tool:

Synctrack offers a convenient way to track AOSEN packages alongside shipments from various other couriers.

  • Obtain your AOSEN tracking number, which is provided by the sender.
  • Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
  • Enter your AOSEN tracking number in the designated input field.
  • Click the “Track” button to view the detailed tracking information of your AOSEN shipment.

AOSEN Tracking Contact Number

For inquiries regarding AOSEN tracking or other services, you can reach out to their customer support using the following contact information:

  • Phone Number: 0755-23098555
  • Email: [email protected]
  • Office Location: Room 202, Building 3, No. 19, Xinhui Road, Yanshan Community, Shajing Street, Bao’an District, Shenzhen, China.

FAQs about AOSEN Tracking

1. How can I track my AOSEN package?

You can track your AOSEN package directly on their official website by entering your tracking number in the designated query box. Alternatively, you can use third-party tracking platforms like Synctrack by inputting your AOSEN tracking number on their website.

2. What should I do if my AOSEN tracking number is not working?

If your AOSEN tracking number is not providing updates, first ensure you have entered the number correctly without any typos or extra spaces. Sometimes, it may take a few hours for the tracking information to appear after a package has been dispatched. If the issue persists after 24-48 hours, it is recommended to contact AOSEN customer service with your tracking number for assistance.

3. How long does it take for AOSEN to deliver packages?

AOSEN’s delivery times vary significantly based on the chosen service (e.g., express, standard parcel, special line), the origin and destination countries, customs clearance processes, and other logistical factors. For estimated delivery times for a specific shipment, it is best to refer to the service details provided at the time of shipping or contact AOSEN customer service directly with your tracking number.

4. What if my AOSEN package is delayed or lost?

In cases of significant delay or if you believe your AOSEN package is lost, the first step is to check the latest tracking updates for any specific notices. If the tracking status has not changed for an extended period, or if it indicates an issue, contact AOSEN customer service immediately. Provide them with your tracking number and detailed information about the issue so they can investigate and provide a resolution.