Aramex is a leading global logistics and express courier provider founded in 1982 in Amman, Jordan. Listed on the Dubai Financial Market in 2005, the company has grown from a regional courier to a network spanning 60+ countries with over 18,000 employees. Core services include Express Shipping, Freight Forwarding, E-Commerce & SME Solutions, Supply Chain Management and Customs Clearance. Key milestones:
1982: Inception in Amman as first Arab-based courier.
2005: Public listing on Dubai Financial Market.
Expansion through strategic acquisitions (Australia, Thailand, USA) and development of technology-driven platforms (ClickToShip, Shop & Ship).
Commitment to sustainability and community engagement with initiatives in education and health.
Via Official Website
Navigate to the Track a Shipment page on aramex.com.
Enter the tracking number and select “Track” to view real-time status and location updates.
Via Synctrack Tracking Tool
Visit Synctrack at https://synctrack.io/couriers/.
Choose Aramex, input the tracking number, then click “Track” for a consolidated shipment overview.
Via Mobile App
Download the Aramex mobile app (iOS/Android).
Log in or continue as guest, enter the tracking number, and receive push notifications for shipment milestones.
Via Email & SMS Notifications
Opt in for email and SMS alerts during booking to get automatic updates on pickup, in-transit, and delivery events.
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Global Customer Care: +971 600 544 444
Email: [email protected]
United States Offices
Houston, TX
Phone: +1 (718) 553-8740
Email: [email protected]
Address: 4730 Consulate Plaza Dr Suite 100, Houston, TX 77032
Los Angeles, CA
Phone: +1 (424) 750-9338
Address: 3750 West Century Blvd, Inglewood, CA 90303
New York, NY
Phone: +1 (718) 553-8740
Address: 182-21 150th Avenue, Springfield Gardens, NY 11413
Q1: How soon do tracking updates appear?
Tracking details typically refresh within 24 hours after shipment pickup.
Q2: What if the tracking number shows “Not Found”?
Confirm the number format. If still unresolved after 24 hours, contact customer care or your local Aramex office for verification.
Q3: Can delivery instructions be changed mid-transit?
Yes. Use the Support section on the official website or the mobile app to submit a delivery-change request, subject to service availability.
Q4: What information is available through tracking?
Real-time status, scan locations, estimated delivery date, and proof of delivery (if requested).
Q5: What steps to take for delayed shipments?
Reach out to the nearest Aramex office or Global Customer Care number. Provide your tracking number for expedited assistance.